Calgary Appeals Admin Assistant - Onsite Contract

Tri-global Solutions Group Inc.

Calgary

On-site

CAD 32,000 - 54,000

Full time

3 days ago

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Job summary

Tri-global Solutions Group Inc. is seeking an Intermediate Administrative Assistant / Appeals Assistant (Calgary) to join our Service Delivery team at the Ministry of Jobs, Economy, Trade and Immigration.

This onsite contract runs 6 months with potential extension, working 7.25 hours per day, five days a week. The AA acts as the main contact on hearing days, supporting Appeals Officers, coordinating hearings, handling documents, updating files, and ensuring decisions are prepared for publication

Qualifications

High School Diploma/GED required.
2+ years coordinating with vendors and stakeholders.
2+ years using Microsoft Office Suite.
2+ years in a fast-paced role requiring independent and team work.
2+ years in a role similar to this.
2+ years gathering and analyzing business data and process requirements.

Responsibilities

Support Appeals Officers by preparing and dispersing correspondence.
Create the Document Index for the Appeal Documents Package (ADP).
Notify the assigned Appeals Officer of new submissions and hearing updates.
Coordinate hearing setup and share teleconference/video information with parties and panels.
Attend hearings, record proceedings, troubleshoot issues, and assist distressed parties.
Update appeal files post-hearing and format decision documents for publication.