Appeals Hearing Support Specialist

Tri-global Solutions Group Inc.

Edmonton

On-site

CAD 44,000 - 63,000

Full time

3 days ago

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Job summary

Tri-global Solutions Group Inc. is seeking one Intermediate Administrative Assistant / Appeals Assistant (Edmonton) to join our Service Delivery team at the Ministry of Jobs, Economy, Trade and Immigration.

This contract role requires onsite work 5 days per week at 10405 Jasper Avenue, Edmonton, Alberta, with standard hours 08:00–16:00 Alberta time. The position supports Appeals Officers and internal stakeholders, including pre-hearing administration, hearing recording, and post-hearing file

Qualifications

High School Diploma or GED required if applying.
Clear verbal and written communication skills essential.
Exceptional organizational skills with ability to prioritize.
Attention to detail across all tasks and documents.
2+ years in similar roles or related experience preferred.

Responsibilities

Provide efficient, accurate support to Appeals Officers pre-hearing correspondence and document indexing.
Manage hearing communications, set up teleconference/video info, and assist parties and panels.
Maintain ACES statuses and verify timelines for decisions and related work.
Format and proof decisions for publication and public access per style guide.