café manager

Great Dane Coffee; Vancouver; On-site; CAD 45,000 - 55,000; Full time

Job summary

Great Dane Coffee is seeking an experienced café manager to oversee operations at their Vancouver location. In this role, you will be responsible for budget management, staff supervision, and ensuring excellent customer service standards are met. With a full-time commitment, you will lead a team, monitor daily operations, and implement procedures to enhance service quality.

Qualifications

• 3 years to less than 5 years of experience in a similar role.
• Strong leadership and organizational skills.
• Ability to handle customer complaints effectively.

Responsibilities

• Develop budget to determine cost of food and supplies.
• Monitor revenues and staff performance.
• Ensure health and safety regulations are followed.
• Set staff work schedules.

Skills

Budget Development

Operational Monitoring

Staff Management

Customer Service

Education

Secondary (high) school graduation certificate

Job description

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• Secondary (high) school graduation certificate
  
  

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Determine type of services to be offered and implement operational procedures
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  
  

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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