CAC048: Permit Spclst

FedEx Trade Networks Transport and Brokerage; Toronto; On-site; CAD 36,000 - 53,000; Full time

Job summary

FedEx Trade Networks Canada is seeking a detail-oriented Customs Brokerage Support professional to process permit applications, manage billing, and verify documents in a fast-paced environment in Mississauga.

You will handle EICS data entry, liaise with government offices, and coordinate with customers to provide timely updates. The role requires a high school diploma and at least 2 years in transportation/brokerage, with strong MS Office skills.

Qualifications

• Excellent communication and prioritization abilities.
• Ability to interpret documentation for customs brokerage processes.
• Proficient with MS Office and related office equipment.

Responsibilities

• Process permit applications in EICS and verify required documents.
• Enter information in EICS system and obtain file numbers from government offices.
• Invoice permit fees and related charges; manage billing for customers.
• Verify invoices from Foreign Affairs and reconcile billing with records.

Skills

Communication skills

Organizational skills

Education

High School Diploma

Tools

MS Office

Outlook

AS 400

Job description

Company:

FedEx Trade Networks Canada

Address:

5550 Explorer Drive Suite 600 L4W 0C3 Mississauga,Ontario Canada

Scheduled Weekly Hours:

37.5

Worker Type:

Employee

Posting Start Date:

10-22-26

Posting Close Date:

11-21-2026

Job Family:

FTN: Customs Brokerage Support

Position Summary:

Total Base Pay Range - $35,587.50 - $53,484.00 CAD Annual

Monday - Friday: 8:30AM to 4:30PM

PROCESS PERMIT APPLICATIONS

• Verifies manually or on Foreign Affairs and International Trade System (EICS) that all required information and supporting documentation has been obtained to process the permit application sent by customer
• Enters the required information in EICS system
• Obtains company file number with government by sending a fax request
• Follows- up in system until acceptance or rejection of permit application is determined
• Upon acceptance by government, corresponds via e-mail or fax (permit) to applicant
• Communicates with Foreign Affairs officers to resolve problems with permit applications
• Liaises with customer to relay information regarding modifications, quotas, other regulations and time frame that impacts permit approval
• Informs customers regarding status of permits

BILLING CUSTOMERS

• Invoices permit fee on a weekly basis
• Invoices B2’s from Post Entry Department and DAS (Detailed Adjustment Statement) on a daily basis
• Maintains files for each customers on billing and permits for future reference

VERIFICATION

• Verifies invoices received from Foreign Affairs with our invoices, tallies them on a monthly basis and finds non-billed permits or any other errors
• Validates courier charges from mailroom and searches for missing charges
• Confirms if billed permits from billing department are in order

CP RAIL REMISSION

• Controls and verifies dates in order to put in Type V entry, and to extend the time limit on B2s
• Sends e-mails to CP in order to be up-to-date
• Transmits letters to Customs in order to close files

• High School Diploma Required
• Minimum 2 years of experience in relevant industry, preferably in a reputed Transportation and Brokerage industry
• Well versed with MS Office, Outlook, AS 400 and office equipment (fax machine / photocopiers / printers / scanners)
• Good communication skills and the ability to prioritize and organize is a must
• Ability to understand and interpret documentation related to the Customs Brokerage field
• Strong knowledge of items requiring permits and knowledge of permit approval process will be an added advantage

Connecting people with goods, services, ideas and technologies creates opportunities that fuel innovation, energize businesses and lift communities to higher standards of living. At FedEx, we believe that a connected world is a better world, and that belief guides everything we do.

Our Core Values: To act with honesty and integrity. To treat everyone we encounter with dignity and respect. To do “Absolutely, Positively Whatever It Takes” to satisfy customers. To create a workplace that stimulates creativity and innovation. To strive for the highest levels of efficiency in all that we do. Qualified candidates must be able to demonstrate a commitment to the core values and mission of FedEx Trade Networks, Canada.

FedEx Trade Networks, Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We believe a diverse society is a stronger one. We strive to ensure our company reflects the many cultures of our workforce, customers and communities around the world.

Thank you for your interest; however only those applicants selected for an interview will be contacted)_._