Title:Health Care Aide- (Casual)
Numberof Positions:Multiple
CompetitionNumber:C209
Location:Rising Sun
PositionStatus:Casual - On Call
Reportsto:Senior Manager, Clinical Operations and Services
Compensation:(Grid21) $29.76 - $31.64
Job Summary:
The Health Care Aide atPhoenix Society works under the functional direction of a Licensed Practical Nurse orother designate, and in cooperation with the interdisciplinary team, to assistin the delivery of client care in accordancewith established policies, standards and procedures.
Responsibilities:
ClientServices
- Assistand support clients with their life skills and pre-established care plans
- Greet patients/clients/families,assist with storage of personal belongings and creation of a safe/comfortableenvironment, provide orientation of room and unit, and maintain confidentialityand respect for the patient’s rights and privacy
- Assist in the delivery ofnursing care under the functional direction of a Licensed Practical Nurse ordesignate and perform duties such as recording of blood pressure, temperature, pulse, respiration, height and weight; administering sterile and/ornon-sterile dressings; supporting personal hygiene such as bathing, grooming,oral care and feeding as required; assisting clinicians in positioning andholding children during procedures; and obtaining specimens such as urine
- Observe and monitorpatient/client progress, symptoms and behavioural changes. Report significantobservations such as discomfort and/or pain, changes in vital signs, weight,body measurements, skin breakdowns, unusual incidents and/or accidents, andfeedback from the client into the care planning progress to the LicensedPractical Nurse or designate
- Respond to call bells/alarms byalerting the appropriate health care team member and/or assisting as necessary.Respond to emergent situations by calling appropriate code and assisting careteam in accordance with unit/program guidelines
- Utilize mechanical aides such asspecialty beds, lifts, slide boards, mobilizers, wheelchairs and stretchers totransport clients. Provide assistance with positioning, lifting and/ortransferring clients utilizing established lifting/safety techniques, andaccompany patient/clients to provide assistance
- Retrieve lab results and patientinformation from external systems
- Provide input regardingimprovements to client care and the efficient and safe operation of the area
Operations
- Maintain a clean and safeenvironment; ensure call light/bell is within reach, make beds, apply side-railrequirements, empty urine bags, handle workplace hazardous materials accordingto procedures, and report all incidents, equipment problems and potentialsafety issues
- Prepare room for dischargecleaning and/or assist in room setup. Remove bed linen and forward to laundry;make beds; empty/clean fridge; and removes extra supplies in accordance withestablished procedures
- Clean equipment in the shared spacesuch as wipe washing exam tables, wall mounted exam equipment, blood pressureunits, overhead lamps, and measurement scales prior to the next patient
- Maintain supplies in utilityareas, supply cupboards, resident washrooms, bedsidetables and storage areas;check supplysheets to identify items and quantities required; notifyothers of depleting stock and replenish accordingly; tidy supplycupboards, shelves and other areas
- Participate in team meetings,discussions and/or related training sessions
Administration
- Perform related clerical dutiessuch as answering telephones; providing general information; ensuringrequisitions are labelled with patient demographics; maintaining patient flow; requesting,collecting, filing, or returning charts to the appropriate department
Qualifications:
- Grade12
- ResidentCare Attendant Certificate and current registration with the BC Care Aidregistry is required
- Recent,related experience of one year providing trauma-informed acute orcommunity health nursing care/services to patients who have a combination ofphysical, psychiatric and/or concurrent substance abuse/misuse disorders, or equivalentOr an equivalent combination of education,training, and experience Or other Qualifications determined to bereasonable and relevant to the level of work
- Satisfactorycompletion of a criminal records check with vulnerable sector screening isrequired
- Satisfactorycompletion of Tuberculosis Screening form is required
- Satisfactorycompletion of Employee Immunization Record form is required
- First Aid 1 and Current CPR certificate is required
- Satisfactory completion of Nonviolent crisis intervention (NVCI)
- Validdriver’s license is required
Skills & Knowledge:
- Knowledge of community health nursingtheory including mental health and addictions, communicable diseases, primarycare and practice within a patient/family-centered approach
- Knowledge of facilitation,mediation, and conflict resolution techniques
- Knowledge of computer literacy to operatea computerized patient care information system and word processing,spreadsheet, Internet and e-mail software
- Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English
- Demonstrated commitmentto the social sector with a passion for the organization’s mission is essential
Competencies:
Approachto Work
- Demonstratesinitiative, flexibility, adaptability and resourcefulness
- Activelyseeks and incorporates feedback to inform continuous self-improvement
- Setsgoals, creates and implements action plans, monitors progress, and evaluatesresults
- Adeptlymanages competing tasks and uses time efficiently and effectively
JobKnowledge & Quality of Work
- High-degree of relevant and current job knowledgeand skill
- Consistently produces accurate, thorough,high-quality work in a timely manner
- Builds and promotes a culture of health and safetyin the workplace
- Implements and enforces best practices in healthand safety within the workplace
Judgement& Decision-Making
- Models independent thinking and creativity
- Demonstrates effective problem-solving skills
- Makes clear, consistent, transparent and timelydecisions after contemplating various available courses of action
- Exercises sound judgment in the best interests ofthe organization
Communication& Interpersonal Skills
- Expresses themselves clearly and professionallyboth verbally and in writing
- Displays high emotional intelligence; uses tact anddiplomacy in dealing with sensitive, complex and confidential situations
- Has a manner, style and presence that makes apositive impression
- Listens to and considers others’ views
PersonalLeadership
- Models the organization’s core values of socialjustice, teamwork, social innovation, and strength-based practices
- Fosters enthusiasm, energy and commitment
- Takes responsibility for personal actions,performance and health
- Is reliable and accountable; shows up on time readyto work
Teamwork& Collaboration
- Effectively works with their colleagues to ensureorganizational success
- Champions positive working relationships with staffand external stakeholders
- Supports an environment of openness, and championsteamwork and communication across programs
- Leverages the expertise and experience of othersfor organizational success
ClosingDetails:
ClosingDate
Internalapplications will be accepted untilOctober 26th, 2026, 04:00 pm
“Allemployees, including laid off and displaced employees, are entitled to apply onthe vacancy and be considered pursuant to the provisions of Article 12.9.”Internal applicants must notify the manager of intent to apply.
Externalapplicants will be reviewed after internal applicants have been reviewed andinterviewed.
Allqualified applicants are welcome to apply.
Phoenixis committed to employment equity and encourages applications from people ofall gender identities and expressions, persons with disabilities, Indigenouspeoples and visible minorities. Persons with disabilities who anticipateneeding accommodations for any part of the application and hiring process maycontact our HR department. Any personal information provided will be maintainedin confidence.
Whilewe thank all applicants for their interest in this opportunity, only thoseselected for an interview will be contacted.