Business Systems Analysis Specialist

TD Bank Group; Toronto; On-site; CAD 97,000 - 137,000; Full time

Job summary

TD Bank Group in Toronto seeks a Senior Business Systems Analyst to bridge business operations and technology. You will design and implement integrations between internal banking systems and external vendor platforms, coordinating with Foundational Services Entitlement, Products, Reference Data, and Payments teams, while working with vendors and engineering on data formats and API behavior.

You will lead requirements workshops, write detailed specifications, and ensure BDD-style criteria guide

Qualifications

• 8+ years as a Business Systems Analyst with build/integration experience.
• Experience bridging business operations and technology across banking.
• Familiar with APIs, batch and message queues; mainframe patterns a plus.
• Proficient in documenting BDD-style requirements and vendor specs.

Responsibilities

• Gather, analyze, and document requirements across business lines.
• Write detailed business/functional specs for interfaces.
• Lead workshops; create data flow diagrams and mappings.
• Define acceptance criteria and ensure traceability.
• Collaborate with vendors and engineers on design and API behavior.
• Support testing, incident investigations, and change management.

Skills

Requirements gathering

BDD-style requirements

Vendor coordination

Stakeholder management

System integration

Documentation

Analytical thinking

Education

Bachelor's degree

Master's degree preferred

Tools

Postman

Jira

Confluence

ServiceNow

MQ

Kafka

Mainframe

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $96,900 - $136,800 CAD This role is eligible for a discretionary variable compensation award that considers business and individual performance. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description: Global Transaction Banking (GTB) is a key growth business within TDS that provides the opportunity to make an impact with top-tier organizations. We offer innovative solutions and treasury advisory services on large and complex liquidity, payments, and trade finance needs. Business constantly changes with macroeconomic conditions, unprecedented levels of innovation, interest rate environments, and foreign exchange movements. As a result, all GTB business lines continue to evolve to provide optimum trade finance, liquidity, and payment solutions to clients. Global Transaction Banking technology team focuses on delivering top-tier technology solutions to enable and grow the global GTB business.

About the Role

We are seeking a Senior Business Systems Analyst to join our team. This role plays a key part in bridging the gap between business operations and technology by supporting the design and implementation of integrations between internal banking systems and external vendor platforms. You'll collaborate with stakeholders across the bank – including Foundational Services Entitlement, Products, Reference Data, Lending, Payments, Trade Finance, and core banking – while working closely with our vendors and engineering teams to define clear, actionable requirements. You will be responsible for building GTB Platform – Reference Data, Entitlements and Product Master. This is a highly collaborative, hands‑on role ideal for someone who understands both the business impact and technical complexity of system integrations in a regulated environment.

Key Responsibilities

• Collaborate with business lines to gather, analyze, and document requirements.
• Write detailed business and functional specifications for internal and external system interfaces.
• Lead requirements workshops and create artifacts such as data flow diagrams, process models, and message mapping documents.
• Define and document BDD‑style requirements with precise acceptance criteria to guide development and validation.
• Translate internal business needs into clear deliverables and contractual language for vendors.
• Partners with vendors, solution designers, and engineers to align design, API behaviors, data formats, and exception handling.
• Assist in testing efforts through scenario definition, defect triage, and requirements traceability.
• Provide business context and analysis support during investigation of production issues.
• Ensure all work aligns with internal ITIL‑based change and release management processes.
• Contribute to the continuous improvement of templates, standards, and integration documentation practices.

Qualifications

• 8+ years of experience as a Business Systems Analyst, with direct involvement in system build and integration projects.
• Strong understanding of how systems and integrations support banking workflows.
• Experience working with a mix of integration types: APIs, batch file transfers, and message queues.
• Familiarity with tools like Postman to test or inspect APIs and review Json/XML payloads.
• Knowledge of mainframe integration patterns, including batch processing and flat file exchanges.
• Comfort reading system logs and assisting with root cause analysis in support of Level 3 investigations.
• Experience with both Agile and Waterfall delivery methodologies.
• Strong documentation skills, especially with BDD‑style requirements and vendor‑facing specifications.
• Working knowledge of ITIL processes and change management practices in enterprise environments.
• Experience with tools such as Jira, Confluence, ServiceNow, or equivalent.
• Ability to work independently while managing multiple stakeholders and priorities.
• Nice To Have Understanding of Reference Data, Product Master and Entitlements is an asset.
• Experience with Transaction banking is an asset.
• Understanding MQ Messages, KAFKA topics and events is an asset.
• Education Bachelor's degree/University degree or equivalent experience.
• Master's degree preferred.
• 8+ years of relevant experience.
• #LI-TECH

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

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Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

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