Business Service Clerk - Mail & Shipping

CBRE Group, Inc.; Vancouver; On-site; CAD 42,000 - 54,000; Full time

Job summary

CBRE Group, Inc. is seeking a diligent Business Services Clerk to perform clerical duties following office procedures. The role includes answering phones, bookkeeping, typing, and filing to support the office functions and client services.

The successful candidate will handle daily administrative tasks under close supervision, maintain organized records, and contribute to efficient operations across departments in a professional environment.

Qualifications

• Proven clerical abilities including filing, bookkeeping, typing, and data entry.
• Strong interpersonal and written communication to handle inquiries.
• Ability to follow established office procedures and direction.

Responsibilities

• Maintain and update filing, inventory, mailing, and database systems.
• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of office transactions and activities.
• Review files and respond to information requests from internal or external stakeholders.
• Provide clear answers to inquiries and present information to internal groups.

Skills

Clerical skills

Customer service

Communication skills

Job description

About the Role:

As a CBRE Business Services Clerk, you will perform clerical duties in accordance with the office procedures of individual departments. This includes answering telephones, bookkeeping, typing, office machine operation, and filing.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You'll Do:

• Maintain and update filing, inventory, mailing, and database systems.
• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of office, business transactions, and other activities.
• Review files, records, and other documents to obtain information and respond to requests.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Understand and interpret instructions, short correspondence, and memos.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks in detail
• Deliver output by following defined procedures and processes under close supervision and guidance.