Business Process Coordinator

Ledcor; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the construction industry is seeking an administrative professional to review and document processes to improve business operations. The ideal candidate will have strong communication skills and a passion for efficiency, supporting the management of content while adapting to fast-paced demands.

Benefits

Competitive total rewards package

Opportunities for skill development

Diversity and inclusion initiatives

Qualifications

• 1-3 years in administrative or related role required.
• Proficient in Microsoft Word, Excel, and SharePoint at advanced levels.
• Ability to manage multiple tasks effectively in a fast-paced environment.

Responsibilities

• Document business and operational processes with subject matter experts.
• Take detailed notes and facilitate meetings to address feedback.
• Manage content and publish documents to the SharePoint system.

Skills

Communication

Organization

Attention to Detail

Relationship Building

Time Management

Tools

Microsoft 365

SharePoint Online

Visio

Power BI

MS Power Apps

Job description

You strongly believe in efficiency, accuracy and are comfortable working independently to complete specific deliverables. You have advanced proficiency levels using Microsoft Word, Excel and SharePoint online. In this role, you will review and compile existing process documentation, including publication history, to facilitate conversations with internal subject matter experts. You will also record detailed notes to respond to feedback and support business operations by editing and documenting processes, procedures, and forms. You are engaged and energized to work in a dynamic, results-oriented group. You will be responsible for file maintenance and administration of updates to our content management system.

This position is based out of the Edmonton Roper Road office.

Come join our True Blue team today!

Essential Responsibilities:

• Work closely with subject matter experts to document business and operational processes, procedures and forms
• Take accurate and detailed notes/record of meeting minutes
• Notify, track and follow up with internal subject matter experts
• Set up meetings to facilitate conversations with internal subject matter experts to address employee feedback, accurately record and communicate resolutions, including updates to existing content
• Generate and manage documents and publish to Core Management System (SharePoint) for internal access by operational groups
• Assist with the implementation of process and procedure improvements or system enhancements
• Compile bi-weekly content changes and create announcements
• Provides periodic updates and edits to maintain the SharePoint environment and understands affected systems
• Track, update, and report system use statistics on a periodic and ad hoc basis to CMS
• Review documents and correct errors in content and grammar, following prescribed editorial style and formatting guidelines
• Follow internal processes and perform self-checks on work

Qualifications:

• 1-3 years of experience in administrative, business process or other related role
• Exceptional communication skills, including the ability to listen and gather information while motivating and driving projects forward
• Proven ability to build and foster effective relationships at all levels within the organization
• Highly organized, with the ability to operate effectively in a dynamic, fast-paced environment
• Outstanding written and verbal communication skills with an eye for detail
• Excellent ability to manage multiple competing demands while meeting deadlines
• Strong computer skills, including SharePoint Online, Microsoft 365 products, Visio
• Advanced proficiency in MS Word, Excel and SharePoint
• Working knowledge of Power BI and MS Power Apps is an asset

Additional Information

The Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email . For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page .