Business Partner | Employee Experience

Interior Health Authority; Kelowna; On-site; CAD 91,000 - 130,000; Full time

Benefits offered by this job

An attractive remuneration package

Excellent career prospects

Employer paid training/education

Employer paid vacation

Employer paid insurance premiums

Extended Health & Dental coverage

Work-life balance

May be eligible to contribute to MPP

Job summary

Interior Health Authority is seeking a permanent full-time Business Partner, Employee Experience to drive meaningful change in healthcare. The role requires strong analytical and research skills to assess complex information, identify trends and develop practical recommendations that support employee experience initiatives.

Location is flexible within the Interior Health region. You will lead across a diverse range of projects, manage changing priorities, and collaborate with leaders to advance

Responsibilities

• Develops and implements comprehensive recognition programs that celebrate employee achievements and milestones, and contributions, fostering a culture of appreciation through recognition events, awards and other engagement activities.
• Collaborates with department leaders to support integration of employee experience initiatives, including recognition, engagement, retention, inclusion, and onboarding into everyday practices.
• Implements and manages continuous listening approaches to gather feedback from employees, including surveys, interviews, and focus groups, stay interviews and other employee lifecycle feedback mechanisms
• Analyzes qualitative and quantitative data to identify trends, barriers, opportunities, and areas for improvement, related to employee experience, engagement, retention, onboarding, accessibility, and inclusion and workplace culture and supports the development of solutions to address identified gaps.
• Develops action plans in response to feedback and works with leaders and partners to implement changes.
• Develops, monitors, and reports on employee experience metrics and key performance indicators, including employee satisfaction, engagement, retention, onboarding effectiveness, and provides data-informed insights, benchmarking, and recommendations for continuous improvement.
• Collaborates with colleagues in Employee Experience and other departments to align initiatives with overall Interior Health goals and strategic priorities.
• Communicates effectively with employees at all levels to promote understanding and engagement with employee experience initiatives.
• Stays current with industry trends, best practices and emerging approaches in employee experience, recognition, onboarding, retention, accessibility and inclusion.
• Leads the design, implementation, evaluation, and continuous improvement of employee experience and employee lifecycle programs, services, and initiatives, proactively identifying opportunities for innovation and enhancement in support of organizational priorities and employee experience outcomes.
• Provides consultation and subject matter expertise to leaders and partners on employee experience strategies, programs, and practices, including onboarding, retention, accessibility, inclusion, engagement, and workplace culture, and develops evidence-informed recommendations to improve employee retention and workplace experience.
• Leads and participates in cross-functional projects, committees, and working groups that advance employee experience and organizational culture priorities.
• Prepares and delivers reports, presentations, and recommendations that communicate employee experience trends, outcomes, risks, and opportunities to leaders and partners.
• In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.
• Performs other duties as assigned.

Job description

Interior Health is seeking a permanent full-time Business Partner, Employee Experience who is passionate about driving meaningful change in healthcare. The successful candidate will be a self-directed professional with strong analytical and research skills who can assess complex information, identify trends, and develop practical recommendations to support employee experience initiatives. This is an exciting opportunity for someone who can effectively manage changing priorities, contribute across a diverse range of projects, and make a measurable impact on the employee experience across Interior Health.

Location: The worksite location is flexible within the Interior Health region.

What We Offer

• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to MPP

The salary range for this position is $90,770 (min) to $113,462 (midpoint) to $130,48 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How Will You Create An Impact

The Business Partner, Employee Experience, plays a pivotal role in advancing the employee experience across Interior Health. Modeling a continuous improvement approach, the Business Partner develops and implements innovative strategies and initiatives that enhance the employee lifecycle. Areas of responsibility may include, but are not limited to, employee onboarding, recognition, continuous listening, accessibility, inclusion, retention, employee experience measurement, workplace culture, employee engagement and other employee lifecycle initiatives that support employee well‑being, belonging and organizational effectiveness. This role is instrumental in driving ongoing enhancements that contribute to a positive, inclusive, accessible, and engaging employee experience and supports the positioning of Interior Health as an employer of choice. Collaborating closely with leaders and staff across the organization, the Business Partner fosters an employee-centered, high-performance culture that promotes empowerment, productivity, and the ongoing development of a superior workforce. Through the analysis of qualitative and quantitative data, the Business Partner gains insights into employees' perspectives on workplace culture, inclusion, levels of engagement, and sense of safety to enable a data-informed approach, establishing both strategic and effective employee experience efforts. The Business Partner identifies barriers and opportunities across the employee lifecycle and develops evidence-informed solutions that support workforce well‑being, belonging, retention, and equitable access to employment experiences and opportunities.

What Will You Work On

• Develops and implements comprehensive recognition programs that celebrate employee achievements and milestones, and contributions, fostering a culture of appreciation through recognition events, awards and other engagement activities.
• Collaborates with department leaders to support integration of employee experience initiatives, including recognition, engagement, retention, inclusion, and onboarding into everyday practices.
• Implements and manages continuous listening approaches to gather feedback from employees, including surveys, interviews, and focus groups, stay interviews and other employee lifecycle feedback mechanisms
• Analyzes qualitative and quantitative data to identify trends, barriers, opportunities, and areas for improvement, related to employee experience, engagement, retention, onboarding, accessibility, and inclusion and workplace culture and supports the development of solutions to address identified gaps.
• Develops action plans in response to feedback and works with leaders and partners to implement changes.
• Develops, monitors, and reports on employee experience metrics and key performance indicators, including employee satisfaction, engagement, retention, onboarding effectiveness, and provides data-informed insights, benchmarking, and recommendations for continuous improvement.
• Collaborates with colleagues in Employee Experience and other departments to align initiatives with overall Interior Health goals and strategic priorities.
• Communicates effectively with employees at all levels to promote understanding and engagement with employee experience initiatives.
• Stays current with industry trends, best practices and emerging approaches in employee experience, recognition, onboarding, retention, accessibility and inclusion.
• Leads the design, implementation, evaluation, and continuous improvement of employee experience and employee lifecycle programs, services, and initiatives, proactively identifying opportunities for innovation and enhancement in support of organizational priorities and employee experience outcomes.
• Provides consultation and subject matter expertise to leaders and partners on employee experience strategies, programs, and practices, including onboarding, retention, accessibility, inclusion, engagement, and workplace culture, and develops evidence-informed recommendations to improve employee retention and workplace experience.
• Leads and participates in cross-functional projects, committees, and working groups that advance employee experience and organizational culture priorities.
• Prepares and delivers reports, presentations, and recommendations that communicate employee experience trends, outcomes, risks, and opportunities to leaders and partners.
• In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.
• Performs other duties as assigned.

Come join our team and see why we’re one of BC’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).