Assistant, Leadership & Organization Development

Interior Health Authority; Kelowna; Hybrid; CAD 58,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Career Growth

Employer paid training/education

Employer paid vacation

Extended Health & Dental coverage

Municipal Pension Plan

Balanced lifestyle

Job summary

Interior Health in Kelowna, B.C. is seeking an experienced Assistant, Leadership & Organization Development to support the Leadership and Organization Development team with event production, scheduling, and LMS support.

This permanent full-time role requires meticulous administrative skills, the ability to manage multiple priorities, and strong proficiency with Microsoft Office and digital learning tools. Hybrid work arrangements are available.

Qualifications

• Experience coordinating learning, leadership development or complex programs.
• Aptitude for technology and data management.
• Proficiency with Microsoft Office and learning platforms.

Responsibilities

• Provide technical support for virtual Leadership Development programs (Zoom, MS Teams).
• Coordinate scheduling, registrations, and logistics for Leadership Development programs.
• First-level LMS support and maintenance of attendance and records.
• Create, update, and distribute producer guides and learner communications.
• Develop and maintain program materials using Canva, Adobe Acrobat DC, Powtoon, PowerPoint, and Visio.
• Maintain internal information management systems (SharePoint, Teams).

Skills

Organizational skills

Administrative coordination

Technical proficiency

Relationship-building

Learning management systems

Tools

Zoom

Microsoft Teams

Padlet

MentiMeter

EdApp

Canva

Adobe Acrobat DC

Powtoon

PowerPoint

Visio

SharePoint

Job description

Interior Health is looking for an experienced, highly efficient and self-directed permanent full-time Assistant, Leadership & Organization Development, to join the passionate and enthusiastic Organizational Development & Change department in Kelowna, B.C. This position offers the opportunity for some hybrid work.

Who are we looking for?

We are looking for a highly organized, proactive, and detail-oriented candidate who brings strong administrative coordination, technical, and relationship-building skills to support the delivery of Leadership and Organization Development programs. The ideal candidate is comfortable managing multiple priorities, schedules, registrations, logistics, records, resources, and deadlines while maintaining a high level of accuracy and confidentiality. The successful candidate will have strong proficiency with Microsoft Office and the ability to quickly learn and confidently use a variety of digital platforms and tools, including learning management systems, virtual meeting platforms, and software used to develop and maintain program materials. The successful candidate will demonstrate strong problem-solving skills, sound judgment, and initiative, with the ability to troubleshoot issues, identify opportunities for process improvement, and appropriately elevate concerns. The ideal candidate will communicate professionally with facilitators, learners, internal and external partners, and team members, and will be comfortable working collaboratively in a fast-paced environment where priorities may change. Experience coordinating learning, leadership development, organizational development, training, or other complex programs, along with an aptitude for technology and data management, would be an asset.

What We Offer

• Competitive salary and an attractive remuneration package
• Career Growth
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Contribution to Municipal Pension Plan
• Balanced lifestyle

Salary Range

The salary range for this position is $58,494 (min) to $73,117 (midpoint) to $76,773 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

What will you work on?

The Assistant, Leadership & Organization Development is accountable for providing support for the Leadership & Organization Development team, by acting as a producer for virtually delivered Leadership Development courses; assisting with maintaining the scheduling, registrations, and logistical support for Leadership Development programs. Additionally the Assistant will provide first-level support for the Learning Management System (LMS), and supporting Leadership and Organization Development key projects or events as needed.

Some Typical Duties And Responsibilities

• Provides technical support as needed for virtual Leadership Development programs, acting at the Producer for the courses and providing a first-level troubleshooting support for learners and/or follow up as needed. Includes but not limited to using software platforms such as Zoom, MS Teams, Padlet, MentiMeter and EdApp.
• Liaises with facilitators, coordinator(s), and learners to address questions and support seamless delivery of programs. Including but not limited to creating and maintaining producer guides, sending welcome emails, promptly addressing learner inquiries, maintaining accurate attendance records and managing timely correspondence.
• Supports the creation, design, maintenance and standardization of materials, quick reference guides and assessment tools. Includes but not limited to using products such as Canva, Adobe Acrobat DC, Powtoon, PowerPoint, and Visio.
• Assist with developing and maintaining the schedules for programs/courses; monitors and processes registrations; and arranges venues, materials, and logistical support as needed.
• Provides administrative support such as process documentation, identifying trends, maintaining inventory and escalating issues to the Coordinator(s)/Manager, as appropriate. Assists with the processing and recording of invoices. Maintains an efficient filing system.
• Provides support in the creation, organization and maintenance of our internal information management systems for the L&OD team including file management, Sharepoint sites, Microsoft Teams workspaces and other systems
• Participates in continuous quality improvement activities by performing duties such as providing input/feedback to Coordinator(s) on processes and opportunities for process improvement.
• Prepare, update and convert documents, spreadsheets, correspondence, and presentation materials in an accurate and timely manner including material that is confidential or sensitive in nature.
• Provides backup and vacation coverage for administrative functions on the L&OD team including coverage for Leadership & Development Coordinator.
• Performs other duties as required.

How will you create an impact?

Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community.

Reasons to Apply at Interior Health... What we can do for you

We offer a work environment conducive to growth and development of strong skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

Come and join our team….Come live, work and play where others only vacation. Make a difference. Love your work.

“Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).”