Business Operations Lead

TITAN Haptics Inc.; Mississauga; On-site; CAD 100,000 - 180,000; Full time

Benefits offered by this job

Employee stock options

Flexible hours

Job summary

TITAN Haptics Inc. in Mississauga, Canada, is seeking a Business Operations Lead to connect finance, operations, hiring, vendor management, planning, and communications.

You will partner with the CEO and leadership team to drive clarity, speed, and organizational excellence, with the potential to grow into a Chief Operating Officer path. The role covers planning cycles, KPI tracking, and reporting, while coordinating with engineering, sales, product, and external partners to keep the company

Qualifications

• 3-7+ years in consulting, corporate strategy, business operations, or a similar analytical/strategic role.
• Fluency in Mandarin and English (spoken and written).
• Exceptional Excel/Sheets modeling skills and analytical capabilities.
• Strong business judgment with ability to structure and solve ambiguous problems quickly.
• Experience working in fast-paced, high-iteration environments.
• Strong communication, documentation, and project-management skills.
• Experience interfacing with external partners and vendors, especially in Asia.

Responsibilities

• Serve as the operational right hand to the CEO, driving alignment, priorities, and execution across teams.
• Build, streamline, and maintain core business processes including planning cycles, internal communications, and cross-functional workflows.
• Coordinate activities across engineering, finance, sales, product, and external partners to keep the organization running smoothly.
• Own financial modeling, budgeting, forecasting, KPI tracking, and monthly reporting to support fundraising and decision-making.
• Support Board of Directors reporting, investor updates, and strategic planning cycles.
• Manage vendor quotes, purchase approvals, and cost analysis for manufacturing and operations.
• Implement systems and tools that improve speed, clarity, and transparency.
• Support recruiting pipelines, interview coordination, onboarding, and internal culture-building.
• Draft internal memos, announcements, SOPs, and documentation to keep teams aligned.

Skills

Excel/Sheets modeling

Mandarin fluency

English fluency

Financial modeling

Cross-functional collaboration

Strategic/operational leadership

Vendor management

Job description

We are seeking a Business Operations Lead to serve as the connective tissue across a rapidly growing company, driving clarity, speed, and organizational excellence. This role partners directly with the CEO and leadership team across finance, operations, hiring, vendor management, planning, and communications. A successful Business Operations Lead may grow into a Chief Operating Officer path.

About TITAN Haptics

TITAN Haptics is a startup dedicated to developing touch technologies (haptics) for smartphones, consoles, and touchscreen devices. Work at TITAN is dynamic, innovative, and solution-driven.

Responsibilities

• Serve as the operational right hand to the CEO, driving alignment, priorities, and execution across teams.
• Build, streamline, and maintain core business processes including planning cycles, internal communications, and cross-functional workflows.
• Coordinate activities across engineering, finance, sales, product, and external partners to keep the organization running smoothly.
• Own financial modeling, budgeting, forecasting, KPI tracking, and monthly reporting to support fundraising and decision-making.
• Support Board of Directors reporting, investor updates, and strategic planning cycles.
• Manage vendor quotes, purchase approvals, and cost analysis for manufacturing and operations.
• Implement systems and tools that improve speed, clarity, and transparency.
• Support recruiting pipelines, interview coordination, onboarding, and internal culture-building.
• Draft internal memos, announcements, SOPs, and documentation to keep teams aligned.

Key Qualifications/Requirements

• 3-7+ years in consulting, corporate strategy, business operations, or a similar analytical/strategic role.
• Fluency in Mandarin and English (spoken and written).
• Exceptional Excel/Sheets modeling skills and analytical capabilities.
• Strong business judgment with ability to structure and solve ambiguous problems quickly.
• Experience working in fast-paced, high-iteration environments.
• Strong communication, documentation, and project-management skills.
• Experience interfacing with external partners and vendors, especially in Asia.

Nice to Haves

• Experience in consumer electronics, hardware, supply chain, or manufacturing.
• Exposure to early-stage startups or venture-backed companies.
• Familiarity with financial controls or operations tools.
• Experience working with cross-border teams.

Location

• Competitive salary plus employee stock options.
• Flexible hours and vacation.
• Opportunity to shape a high-growth deep-tech company from the ground up.