Business Mngr.

Myers-Cadillac-Chevrolet-Buick-Gmc; Ottawa; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Bonus incentive plans

Paid leaves

Commission package (where applicable)

Good work/life balance

Health & well-being initiatives

Ongoing training

Job summary

Myers Automotive Group in Ottawa seeks an experienced Finance & Insurance specialist to provide outstanding customer experiences and expertly explain financing, warranties, and products. You will review sales docs, secure credit approvals, and coordinate with clients and lenders.

A strong customer focus and regulatory knowledge are essential. Ideal applicants will have F&I experience, an OMVIC license, and a post-secondary education.

Qualifications

• Demonstrated F&I experience with a proven track record.
• OMVIC license required to operate in Ontario.
• Post-secondary education completed or equivalent.

Responsibilities

• Deliver an exceptional customer experience with professionalism and knowledge.
• Explain warranties, protection products, and finance options to clients.
• Review documentation for sales agreements and ensure accuracy.
• Process credit approvals and coordinate with clients and institutions.
• Maintain strong relationships with internal departments and finance sources.
• Meet regulatory requirements for vehicle sales and internal controls.

Skills

F&I experience

Communication skills

Interpersonal skills

Organization

Multitasking

Sales oriented

Negotiation

Education

Post-secondary education

Job description

Myers Automotive Group is all about community. In Ottawa and Eastern Ontario, the people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils, volunteer alongside you, and work to make good things happen. We sponsor local teams and charitable events because we are part of the communities we serve.

We stand behind a solid reputation built the “hard way”: by earning trust one relationship at a time, generation after generation. From our founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has shown an unwavering commitment to the communities we call home. That dedication has fueled our growth into a family-owned automotive group with 18 dealerships and 3 CARSTAR collision centres, employing over 1,100 team members across Eastern Ontario.

As we proudly expand into Kingston, our values remain the same—local roots, meaningful relationships, and a long-term commitment to the people we serve.

Come join our team.

What you will do:

• Deliver an exceptional customer experience each and every time.
• Exemplify a professional, friendly and effective manner while providing knowledgeable information to our clients.
• Review all documentation pertaining to the sales agreement with every customer to ensure all information is correct.
• Process credit approval and discuss with client.
• Provide clients with a thorough explanation of extended warranties and aftermarket products.
• Ensure all paperwork for vehicle sales and leases are completed in a timely manner with a strong attention to detail.
• Explain to clients the manufacturer and dealership service procedures and policies.
• Develop and maintain strong working relationships with the financial institutions, manufacturers; sources and manage alternative/competitive interest rates and finance programs.
• Process finance and lease deals accurately and fairly through financial sources to secure approval.
• Comply with all provincial and federal regulations for new and used vehicles and internal accounting department procedures.
• Liaise and build strong relationships with all internal departments.
• Establish and maintain a program which will ensure 100 percent turnover to the F&I department.
• Provide ongoing training to the sales team highlighting the benefits of financing, insurance and extended service programs.

For this role, come equipped with:

• Previous F&I experience with a proven track record.
• OMVIC license.
• Post-secondary education.
• A competitive, results oriented attitude.
• Excellent communication skills and a strong business acumen.
• Excellent organization and multi-tasking skills.
• Superior telephone manners and strong interpersonal skills.

Please note:

• Bonus incentive plans (where applicable)
• Paid leaves
• Commission package (where applicable),
• Good work/life balance
• Robust health & well-being initiatives
• On-going training.