Business Manager

Myers Orléans Nissan; Ottawa; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus incentive plans

Paid leaves

Commission package

Good work/life balance

Robust health & well-being initiatives

Ongoing training

Job summary

Myers Automotive Group in Ottawa, Ontario, is seeking an F&I professional to deliver an exceptional customer experience, review sales documentation, and process credit approvals while explaining warranties and aftermarket products.

The role requires an OMVIC license and post-secondary education, plus outstanding communication, organization and business acumen. You will collaborate with financial institutions and internal departments to ensure compliant financing and seamless turnover to F&I.

Qualifications

• Previous F&I experience with proven track record.
• OMVIC license.
• Post-secondary education.
• A competitive, results oriented attitude.
• Excellent communication skills and strong business acumen.

Responsibilities

• Deliver an exceptional customer experience each and every time.
• Review all documentation pertaining to the sales agreement with every customer to ensure all information is correct.
• Process credit approval and discuss with client.
• Provide clients with a thorough explanation of extended warranties and aftermarket products.
• Ensure all paperwork for vehicle sales and leases are completed in a timely manner with a strong attention to detail.
• Explain to clients the manufacturer and dealership service procedures and policies.
• Develop and maintain strong working relationships with the financial institutions, manufacturers; sources and manage competitive rates and finance programs.
• Process finance and lease deals accurately and fairly through financial sources to secure approval.
• Comply with all provincial and federal regulations for new and used vehicles and internal accounting department procedures.
• Liaise and build strong relationships with all internal departments.
• Establish and maintain a program which will ensure 100 percent turnover to the F&I department.
• Provide ongoing training to the sales team highlighting the benefits of financing, insurance and extended service programs.

Skills

F&I experience

Excellent communication

Business acumen

Organization & multi-tasking

Interpersonal skills

Education

Post-secondary education

Tools

OMVIC license

Job description

Myers Automotive Group is all about community. In Ottawa and Eastern Ontario, the people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils, volunteer alongside you, and work to make good things happen. We sponsor local teams and charitable events because we are part of the communities we serve.

We stand behind a solid reputation built the hard way: by earning trust one relationship at a time, generation after generation. From our founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has shown an unwavering commitment to the communities we call home. That dedication has fueled our growth into a family‑owned automotive group with 18 dealerships and 3 CARSTAR collision centres, employing over 1,100 team members across Eastern Ontario.

As we proudly expand into Kingston, our values remain the same—local roots, meaningful relationships, and a long‑term commitment to the people we serve.

Come join our team.

What you will do:

• Deliver an exceptional customer experience each and every time.
• Exemplify a professional, friendly and effective manner while providing knowledgeable information to our clients.
• Review all documentation pertaining to the sales agreement with every customer to ensure all information is correct.
• Process credit approval and discuss with client.
• Provide clients with a thorough explanation of extended warranties and aftermarket products.
• Ensure all paperwork for vehicle sales and leases are completed in a timely manner with a strong attention to detail.
• Explain to clients the manufacturer and dealership service procedures and policies.
• Develop and maintain strong working relationships with the financial institutions, manufacturers; sources and manage alternative/competitive interest rates and finance programs.
• Process finance and lease deals accurately and fairly through financial sources to secure approval.
• Comply with all provincial and federal regulations for new and used vehicles and internal accounting department procedures.
• Liaise and build strong relationships with all internal departments.
• Establish and maintain a program which will ensure 100 percent turnover to the F&I department.
• Provide ongoing training to the sales team highlighting the benefits of financing, insurance and extended service programs.

For this role, come equipped with:

• Previous F&I experience with a proven track record.
• OMVIC license.
• Post-secondary education.
• A competitive, results oriented attitude.
• Excellent communication skills and a strong business acumen.
• Excellent organization and multi-tasking skills.
• Superior telephone manners and strong interpersonal skills.

Please note:

In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:

• Bonus incentive plans (where applicable)
• Paid leaves
• Commission package (where applicable),
• Good work/life balance
• Robust health & well-being initiatives
• On-going training.

Don't check off every single bullet point?

At Myers, we prioritize the right fit for our organization over a strict checklist of criteria. We encourage applications from individuals whose backgrounds may not perfectly align