Location: 1131A Leslie Street suite 404, North York, ON M3C 3L8
Salary: $68,000 to 85,000 annually (To be negotiated) / 30 to 40 hours per week
Terms of employment: Permanent employment Full-time, Day, Evening, Morning
Starts: as soon as possible
Benefits: Group insurance benefits, Free parking available, Paid time off
Vacancies: 1 vacancy
Job Requirements:
Languages: English
Education: Masters degree in business, international business, or commerce
Experience: 5 years or more
Work setting: Consulting firm, Business services
Responsibilities
Analyze and provide advice on the managerial methods and organization of an establishment by evaluating internal business processes and organizational structures to improve efficiency and service delivery.
Conduct research to determine efficiency and effectiveness of managerial policies and programs by reviewing current policies and workflows, measure their impact, and identify bottlenecks or areas needing improvement.
Propose improvements to methods, systems and procedures by recommending and helping implement process improvements, new tools, or updated protocols to optimize internal operations.
Plan the re-organization of operations by leading or supporting restructuring initiatives to enhance operational capacity, client service quality, and compliance management.
Provide customer service by assisting front-line teams and other departments in addressing operational challenges affecting client service.
Develop training materials and conduct sessions for employees on new procedures, tools, and compliance requirements. Oversee development of communication strategies
Manage knowledge by develop and maintain knowledge repositories, best practices, and procedural manuals.
Support staff development through coaching and mentoring, focusing on process adherence and continuous improvement.
Plan and control budget and expenditures; internal financial planning and resource allocation to ensure efficient use of company assets.
Direct and advise staff in the development and implementation of service quality assessment strategies
Supervise staff in various areas of responsibility
Coordinate internal communications to ensure alignment and clear understanding across teams.
Area of specialization
Business management
Process improvement
Risk management
Business methods analysis
Organizational analysis
Corporate development planning
Revenue - cost analysis
Market research
Project management
Financial planning
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Judgement
Organized
Team player
Time management
Integrity
Job Criteria:
Start Date: As soon as possible
Position Type: Full-Time Permanent
Years of Experience Required: 5
Education Required: Masters
Overnight Travel:
Vacation Time: