Salesforce Business Systems Analyst - Remote Canada Role

NTT DATA; Toronto; Remote; CAD 80,000 - 110,000; Full time

Job summary

A leading technology services company is looking for a Business Systems Analyst to join its team remotely in Canada. In this role, you will engage with business users to gather and analyze requirements, develop project deliverables, and lead initiatives in a collaborative and innovative environment. Ideal candidates will possess strong skills in business process analysis and SQL, with experience in Agile methodologies.

Qualifications

• Minimum of 5 years in a Business Systems Analyst role.
• Hands-on experience with SQL tools for data analysis.
• Ability to produce clear documentation.

Responsibilities

• Engage with users to understand needs and document requirements.
• Develop and maintain project deliverables, including specifications.
• Provide functional leadership during technology upgrades.

Skills

Business process analysis

Data modeling

SQL

Communication

Tools

Salesforce

Data Cloud

Snowflake

MuleSoft

Job description

Employer Industry: Technology Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in Canada
- Engage in a collaborative and innovative work environment
- Be part of a global company recognized as a Top Employer
- Contribute to significant technology and business transformation projects

What to Expect (Job Responsibilities):
- Engage with business users to understand needs and document requirements
- Analyze requirements and recommend solutions for implementation
- Develop and maintain project deliverables, including functional specifications and quality plans
- Provide functional leadership during technology upgrades and liaise with internal partners
- Participate in Agile scrum teams as a business lead and subject matter expert

What is Required (Qualifications):
- Minimum of 5 years of experience in a Business Systems Analyst role
- Strong background in business process analysis and data modeling
- Experience with application development and/or support
- Hands-on experience with SQL tools for data analysis and validation
- Strong communication skills and ability to produce clear documentation

How to Stand Out (Preferred Qualifications):
- Experience with Salesforce, Data Cloud, Snowflake, and MuleSoft
- Knowledge of API, SOA, and ESB concepts and tools
- Experience in application/system testing and User Acceptance Testing (UAT)
- Ability to quickly understand business processes and translate them into requirements
- Background in driving and gathering business requirements related to data analysis and reporting

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