Business Intelligence Analyst II

TP; Toronto; Hybrid; CAD 68,000 - 83,000; Full time

Job summary

TP is seeking a Business Intelligence Analyst II in a hybrid role at our North York, ON location. The contract position runs now through February 2027, with 3 days per week on-site and rest remote, focusing on data analytics, reports, and governance across inventory and planning functions.

The role emphasizes advanced Excel, data reconciliation, and strong analytical skills to reduce manual workload and raise governance standards.

Qualifications

• Advanced Excel expertise (mandatory).
• Complex formulas.
• Data reconciliation and reporting.

Responsibilities

• Execute complex Excel-based analysis and reporting.
• Consolidate, validate, and reconcile data from multiple sources.
• Support inventory, forecast, performance, and business analytics.
• Prepare recurring reports, insights, and executive summaries.
• Investigate data anomalies and perform root cause analysis.
• Support process documentation, governance, and SOP creation.
• Assist with project work, ad hoc analysis, and process improvement initiatives.

Skills

Advanced Excel

Power Query / Process Automation

CPG Experience

Supply Chain Analytics

Process Governance SOP Creation

Power BI

Executive-Level Communication Skills

Tools

Power Query

Power BI

Job description

Job Profile - Business Intelligence Analyst II

Annual Salary: $75,000 CAD annually

Location: 1500 Don Mills Rd, North York ON M3B3L1

Schedule: Hybrid, 3 days at the location

Work Type: Contract (now - Feb 2027)

Key Responsibilities

• Execute complex Excel-based analysis and reporting
• Consolidate, validate, and reconcile data from multiple sources
• Support inventory, forecast, performance, and business analytics
• Prepare recurring reports, insights, and executive summaries
• Investigate data anomalies and perform root cause analysis
• Support process documentation, governance, and SOP creation
• Assist with project work, ad hoc analysis, and process improvement initiatives

Required Qualifications

• Consumer Packaged Goods (CPG) experience
• Advanced Excel expertise (mandatory)
• Complex formulas
• Data reconciliation and reporting
• Strong analytical and problem-solving skills
• High attention to detail and data accuracy
• Ability to work independently and manage multiple priorities

Preferred Qualifications

• Supply Chain, Demand Planning, Inventory Planning, or IBP experience
• Power Query / reporting automation experience
• Process governance, process mapping, and SOP development
• Power BI experience
• Strong communication skills and ability to create executive-ready outputs

Ideal Candidate Profile

We are looking for a Business Analyst or Supply Chain Analyst profile rather than an administrative support resource. The objective is to reduce manual workload, improve analytical capabilities, strengthen governance, and create sustainable process efficiencies across the IBP team.

Priority Skill Ranking

• Advanced Excel (mandatory)
• Power Query / Process Automation
• CPG Experience
• Supply Chain, Planning, or Inventory Analytics
• Process Governance & SOP Creation
• Power BI
• Executive-Level Communication Skills

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.