business general manager

Wings Tap and Social; Vancouver; On-site; CAD 55,000 - 70,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Assistant General Manager to lead their vibrant establishment. This exciting role involves overseeing daily operations, ensuring exceptional service, and fostering a positive work environment. Ideal candidates will bring a strong background in hospitality, exceptional leadership skills, and a hands-on approach to management. You will collaborate with teams to enhance guest satisfaction, manage inventory, and monitor financial performance. If you thrive in fast-paced environments and are passionate about customer service, this opportunity is perfect for you.

Benefits

Discounted or Free Food

Qualifications

• 5+ years of experience in a managerial role within the hospitality industry.
• Strong leadership skills to motivate and manage diverse teams.

Responsibilities

• Oversee daily operations and ensure exceptional service delivery.
• Manage hiring, training, and performance of staff.

Skills

Customer Service Skills

Team Management

Cash Handling

Organizational Skills

Education

Experience in Hospitality Management

Tools

POS Systems

Job description

Title posted on indeed.com - Assistant General Manager

Posted on April 29, 2025 by Employer details Wings Tap and Social

Job Details

Job Summary: We are seeking a dynamic and experienced Assistant General Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in hospitality and customer service, demonstrating exceptional leadership skills to ensure a high-quality experience for our guests. This role requires a hands-on approach to management, with responsibilities spanning across various departments including front-of-house operations, team management, and customer relations.

Responsibilities:

1. Lead and manage all aspects of the establishment's operations, ensuring exceptional service delivery.
2. Oversee hiring, training, and performance management of staff, fostering a positive work environment.
3. Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
4. Manage inventory control, cash handling processes, and POS systems to ensure accuracy and accountability.
5. Address guest inquiries and complaints promptly, providing effective solutions to enhance customer satisfaction.
6. Collaborate with kitchen staff to ensure quality food service and adherence to health regulations.
7. Monitor financial performance metrics and prepare reports for upper management as needed.
8. Organize staff schedules to optimize service levels during peak hours.

Qualifications:

1. Proven experience in a managerial role within the hospitality industry is preferred.
2. Strong customer service skills with the ability to resolve issues effectively.
3. Experience in bartending or cooking is a plus.
4. Proficiency in cash handling and familiarity with POS systems.
5. Excellent team management skills with the ability to motivate and lead diverse teams.
6. Strong organizational skills with attention to detail in operational processes.
7. Ability to work flexible hours, including evenings and weekends as required.

If you are passionate about providing outstanding service and leading a dedicated team in a fast-paced environment, we encourage you to apply for this exciting opportunity as our Assistant General Manager.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• Discounted or free food

Application Questions:

• Have you heard of Wings? How do you handle stress & pressure? How do you prioritize work?

Experience:

• Management: 5 years (required)

Work Location:

• Vancouver, BC
• On site

Additional Details:

• Vacancies: 1
• Start date: As soon as possible
• Source: indeed.com #9725800270

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