Business Development Specialist

ADP, Inc.; Ottawa; Hybrid; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Hybrid work environment (M-W in office

37.5-hour work week

Paid time off (PTO)

Life insurance

Career development opportunities

Job summary

Better Business Bureau in Ottawa is seeking a results-driven Business Development Specialist to drive BBB accreditation sales, build long-term relationships with business owners, and expand BBB’s market share in the region.

The role requires a high school diploma and a proven B2B sales record, with strong verbal and written communication skills. Expect a hybrid work arrangement from a downtown Ottawa office, with a base salary plus commission and growth opportunities.

Qualifications

• High school diploma required.
• Proven track record in B2B sales and customer relationship building.
• Experience meeting and exceeding sales quotas.

Responsibilities

• Expand BBB’s market share by making approximately 125 calls daily to business owners and CEOs.
• Achieve sales goals with a minimum monthly revenue target and hit weekly, monthly & quarterly production targets.
• Use BBB’s database to generate leads and document interactions in the CRM system.
• Explain the benefits of BBB accreditation and adapt the sales script to each business owner’s needs.
• Coordinate the BBB accreditation application process with internal teams.

Skills

Verbal communication

Closing skills

Written communication

Interpersonal skills

Phone presence

Problem-solving

Team player

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

$42,000 base salary + commission and bonuses. Expected first-year total compensation $55k - $65k. Top performers can earn six figures.

Job Description

Are you...

• Passionate about building relationships and fostering trust in the marketplace?
• Motivated by meeting and exceeding sales goals while contributing to a purpose-driven organization?
• Living in Ottawa and looking for a dynamic role where you can make an impact and enjoy a supportive work environment?

If so,BBBmight be the perfect fit for you!

AboutBetter Business Bureau:

Better Business Bureau (BBB) is a purpose-driven nonprofit organization that has been advancing trust in the marketplace for over 100 years. Our mission is to foster ethical relationships between businesses and consumers. With a start-up mindset and a century of experience,we’reproud to support businesses and consumers acrosstheOttawaregion. We are committed to fostering a diverse and inclusive workplace where all team members can thrive.

As a BBBbusiness developmentspecialist,you will:

• Expand BBB’s market share: Makeapproximately125 calls daily to business owners and CEOs, discussing the benefits of BBB accreditation and building long-term relationships.
• Achieve sales goals: Generate minimum monthly revenue goal and consistently meet or exceed weekly, monthly, and quarterly production targets.
• Utilize lead generation tools: Effectively use BBB’s database to generate leads and consistently document all interactions in the CRM system.
• Communicate the value of accreditation: Clearly explain the benefits of BBB accreditation by mastering the BBB-approved sales script and adapting it to each business owner's needs.
• Manage the application process: Complete all BBB accreditation applications using the online platform and ensure accuracy at each stage of the process, collaborating with internal teams when needed.
• Understand BBB’s mission: Develop a comprehensive understanding of BBB’s mission, vision, and the eight accreditation standards, and effectively communicate these to potential members.
• Uphold sales ethics: Adhere to the BBB Sales Ethics Pledge to ensure integrity and trust in all interactions.
• Engage in continuous learning:Participatein regular sales meetings, embrace coaching, and take advantage of training opportunities as requested by management.
• Contribute to a positive work environment: Work in a supportive, inclusive, and collaborative team setting.
• Work standard hours: Monday through Friday, 7:30 a.m. to 4:00 p.m., with some flexibility to meet business needs.
• Support business operations:On occasion,assist the regional director with events and with other duties as assigned by the director of business development.

What you bring:

• Education: High school diplomarequired.
• Experience:
  • Proventrack recordin B2B sales, customer service, and relationship building.
  • Experience meeting and exceeding sales quotas.
• Skills:
  • Strong verbal communication skills, including a clear and professional telephone presence.
  • Confident closing skills with the ability to discuss payment terms.
  • Excellent written communication skills for responding to email inquiries professionally.
  • Strong interpersonal skills and the ability to build meaningful relationships with business owners.
  • Effective phone presentation and listening skills.
  • Strong problem-solving and judgment skills.
  • Ability to work well in a team and contribute to a positive team environment.
  • Proficiencyin Microsoft Office (Word, Excel, Outlook) and CRM systems.
  • Bilingualism in English and French is an asset.

What we offer:

• Competitive salaryplus commission commensurate with experience.
• Comprehensive health, dental, and vision insurance options.
• Work life balance with a37.5-hourwork week.
• Paid time off (PTO) and paid life insurance.
• Career development resourcesand opportunities for continuous learning and development.
• Downtown Ottawa office location.
• Hybrid work environment. M-T-W in office/Th-F at home.
• Opportunities for continuous learning and development.

Join us in making a difference in the Ottawa region while building a rewarding and purpose-driven career!

At BBB, we value diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal employment opportunity employer and will not discriminate based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, marital status, disability, or veteran status.