Business Development Representative - North America

Emplifi; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in customer experience technology is seeking a proactive sales professional to generate leads and drive new business opportunities. The role involves engaging with decision makers, supporting marketing efforts, and achieving performance goals in a fast-paced environment. Emplifi offers a dynamic workplace with opportunities for professional growth, flexible working hours, and a comprehensive benefits package.

Benefits

Medical, Dental, Vision & Life Coverage Options

Flexible Working Hours

Unlimited PTO

12 paid Holidays

2 Paid Community Service Days

401K

8 weeks paid maternity leave

4 weeks paid paternity leave

Educational Reimbursement Opportunities

Referral Bonus Program

Qualifications

• Previous successful client facing experience, preferably in sales.
• Native level of English is a must.
• Desire to meet and exceed measurable performance goals.

Responsibilities

• Identify and contact key decision makers to drive new business opportunities.
• Support Marketing and Sales departments through lead generation.
• Communicate Emplifi value proposition to schedule product demonstrations.

Skills

Research skills

Cold calling

Client facing

Social marketing

Customer experience tools

Tools

CRM tool

Job description

To be successful in this role, you must be persistent, self-motivated, and creative. Now more than ever, it is important to cut through all of the noise that our decision-makers / buyers deal with. The role would suit a proactive personality with strong research skills, and someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and online tools like LinkedIn and Vidyard. An understanding of social marketing and customer experience tools would be beneficial to the role.

What You’ll Do Here

• Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned
• Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns
• Work closely with an assigned Account Executive / Regional Sales Manager and marketing team to achieve both your personal and sales executives’ targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations
• Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive / Regional Sales Manager

What You’ll Bring to Us

• Previous successful client facing experience, preferably sales, telesales experience in B2B
• Native level of English is a must, additional language is a plus
• The ability and desire to work in a fast-paced challenging environment
• The desire to meet and exceed measurable performance goals
• A willingness to learn about social and brand marketing
• The technical aptitude to master our CRM tool
• The ability to deal with objections

What We Offer

• International, fast paced and rapidly growing environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies, in an environment that
• encourages new ideas
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• Flexible Working Hours
• Unlimited PTO
• 12 paid Holidays
• 2 Paid Community Service Days
• Company paid STD and LTD
• 401K
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Educational Reimbursement Opportunities
• Referral Bonus Program
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our
• There’s more as well! Speak with us to find out all the details!