Business Development Representative

Alta Equipment Group; Dorval; Remote; CAD 60,000 - 90,000; Full time

Job summary

Alta Material Handling is seeking a bilingual Business Development Representative to drive lead generation and qualification for Alta products across Canada. This full-time role is remote with occasional travel for staff meetings, and entails managing CRM data, following up on campaigns, and collaborating with the regional sales team to advance opportunities.

The position requires strong communication in French and English, CRM proficiency, and a proactive approach to learning product lines and

Qualifications

• Bilingual French and English communication required across Canada.
• Experience with CRM systems (Salesforce, Dynamics, etc.).
• Prior pipeline management and outbound prospecting experience.
• Strong problem solving, organization, and communication skills.
• Degree preferred (Assoc or Bach).
• Proficiency with Microsoft Office.

Responsibilities

• Generate and develop leads for the CRM via calls, emails, LinkedIn, etc.
• Qualify leads and move opportunities to account managers.
• Enter customer contact information in CRM as obtained.
• Communicate Alta products and services effectively.
• Maintain a high level of lead generation activity and strong customer relationships.
• Follow up on leads and clicks from campaigns; expand the prospect database.
• Understand customer needs and collaborate with regional sales.

Skills

Bilingual French/English

CRM experience

Pipeline management

Outbound prospecting

Communication skills

Problem solving

Organizational skills

Strategic thinking

Results oriented

Education

Associate degree preferred

Bachelor’s degree preferred

Tools

Salesforce

Dynamics

MS Office

Job description

Alta Material Handling is seeking a full-time Business Development Representative. This position is fully remote, with an expectation to travel occasionally for in-person staff meetings.

Responsibilities include:

• Lead Generation & Lead Qualification
  • Generate & Develop leads for the CRM through phone calls, e-mails, LinkedIn etc.
  • Ability to work in a fast-paced environment and produce a high level of strong leads
  • Enter Customer contact information in CRM as it is obtained.
• Effectively Communicate Alta products and services
• High amount of lead generation activity with ability to maintain a high level of customer relationship skills
• Manage and follow up on existing leads in the CRM
  • Follow up on clicks from email blasts, ad campaigns and marketing initiatives.
  • Maintain and expand database of prospects within assigned territory. Pushing qualified opportunities to account managers for further development.
  • Update job knowledge by studying new product descriptions and evolving product lines
• Respond and filter incoming calls
  • Receives all incoming sales calls and directs them accordingly.
  • Coordinate complex or more significant sales opportunities to the Outside Salesperson, providing complete customer contact information, project details and customer timeline/urgency
• Develop a thorough understanding of product lines, basic technical aspects, business cycle and customer support.
  • Collaborate with regional sales team as well as fellow business development team
  • Understand customer needs and requirements
• Training
  • Attend Training classes and meetings as needed
  • Assigned Field time with reps to learn the territory, industry and areas of focus
• Meet minimum weekly, monthly, quarterly and yearly results standards
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications:

• Bilingual French and English communication skills are required for this position. The duties of this role involve frequent oral and written communications with employees, customers, and business partners across Canada, including individuals who conduct business in English. Knowledge of English is therefore necessary to perform the responsibilities of the position and to maintain effective communications with these stakeholders.

• Previous CRM experience is required. (Salesforce, Dynamics, etc.)
• Previous pipeline management experience is required.
• Previous outbound prospecting experience is required.
• Ability to identify immediate concerns providing quick and effective responses
• Strong problem solving and communication skills
• Strong organizational skills
• Strategic, competitive and collaborative
• Results oriented
• Associate’s or bachelor’s degree preferred
• Computer programs – proficient with Microsoft Office (Word, Excel and Outlook)
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Desire to build your career. This role is designed as a feeder for future sales roles
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will use hands, sit, talk/hear, taste/smell; Occasionally will stoop, kneel, crouch, crawl, climb or balance.
• Lift and/or Move Functions: Occasionally will lift up to 50 pounds
• Work Environment: Occasionally will work near moving mechanical parts