Business Development Manager - Ottawa

Meridian Credit Union; Toronto; Hybrid; CAD 59,800 - 89,800; Full time

Benefits offered by this job

Hybrid work

Learning opportunities

Mentorship

Office collaboration time

Job summary

Meridian Credit Union is seeking a Business Development Manager to cultivate productive mortgage broker relationships across Ontario. You will report to the Director, Mobile & Broker Services and drive broker connections to exceed origination targets while supporting the underwriting team.

The role requires deep knowledge of broker products, rates, commission structures, and industry trends, with travel across Ontario.

Qualifications

• Post-secondary education or equivalent experience; preference for finance degrees.
• 3+ years of experience managing mortgage brokers or brokerage firms.
• Proven track record of meeting or exceeding sales targets.
• Ability to travel regularly within the region.
• Familiarity with LOS, preferably Trellis, and digital process improvement.

Responsibilities

• Serve as the primary contact for all selected agents, brokers, Meridian branches, and corporate partners.
• Administer onboarding discipline and review for new broker firms, ensuring audit information is complete.
• Conduct education and information sessions with broker firms to ensure full understanding of Meridian niche products and processes.
• Leverage credit-granting knowledge to educate and assist brokers in structuring deals to meet Meridian risk appetite.
• Communicate funding ratios to top broker firms quarterly and implement remedial action for those below thresholds.
• Hold regular debrief meetings with underwriting to incorporate feedback and address issues immediately.
• Support new branch locations by partnering with Branch Managers to build broker connections.
• Participate in industry functions to increase exposure and grow networking connections.
• Travel extensively across Ontario, often with extended hours, evenings, and weekends.
• Other duties as assigned.

Skills

Broker relationships

Sales & negotiation

Presentation skills

Time management

Excel (pivot tables)

Education

Finance degree preferred

Post-secondary education or equivalent

Tools

Trellis LOS

Job description

About This Opportunity

A Business Development Manager responsible for productive relationships with selected Mortgage Brokerage firms in all of our operating markets. Reports to the Director, Mobile & Broker Services, drives mortgage broker connections to exceed origination targets and supports the Underwriting team. Maintains deep awareness of broker products, rates, commission structures, and industry trends.

Key Responsibilities

• Serve as the primary contact for all selected agents, brokers, Meridian branches, and corporate partners.
• Administer onboarding discipline and review for new broker firms, ensuring audit information is complete.
• Conduct education and information sessions with broker firms to ensure full understanding of Meridian niche products and processes.
• Leverage credit‑granting knowledge to educate and assist brokers in structuring deals to meet Meridian risk appetite.
• Communicate funding ratios to top broker firms quarterly and implement remedial action for those below thresholds.
• Hold regular debrief meetings with underwriting to incorporate feedback and address issues immediately.
• Support new branch locations by partnering with Branch Managers to build broker connections.
• Participate in industry functions to increase exposure and grow networking connections.
• Travel extensively across Ontario, often with extended hours, evenings, and weekends.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Excellent selling, influencing, presentation, and negotiation skills with the ability to build confidence of all business partners.
• Creative and innovative in maintaining sales and attracting new business.
• Strong time‑management, organizational, interpersonal, and relationship‑management skills.
• Deep background in all aspects of mortgage origination and application.
• Self‑motivated with initiative to work independently.
• Team player with internal motivation to excel.
• Strong understanding of Excel, including pivot tables.
• Member‑focus, proactive, open communication, business savvy, partner orientation, integrity, talent development, and a positive team environment.

Education, Work Experience and Professional Designations/Certifications

• Post‑secondary education program completed or equivalent experience; preference for finance degrees.
• 3+ years of experience managing mortgage brokers or brokerage firms.
• Proven track record of meeting or exceeding sales targets.
• Ability to travel regularly within the region.
• Familiarity with Loan Origination Systems (LOS), preferably Trellis or similar, and digital process improvement.

Benefits

• Inclusive and collaborative work environment encouraging creativity and curiosity.
• Tools and technology to support candidates and clients.
• Opportunity to work with and learn from diverse industry leaders.
• Hybrid work arrangements with in‑person office time for collaboration.
• Dynamic, engaging workplace culture that balances hard work with fun.

Salary Range: CAD $59,800.00 to $89,800.00 annually. Compensation is based on skills, experience, and internal equity; additional rewards will be discussed during the hiring process.

Regional Coverage: Ottawa. Meridian offers a remote work policy with required regular office time for collaboration and relationship building.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.