Business Development Manager

Insight Global; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Insight Global is seeking a highly driven Business Development Manager to aggressively grow new business across the Canadian market. This hunter-focused role emphasizes prospecting, cold outreach, and creating opportunities from scratch in Toronto and beyond.

The ideal candidate will discuss materials, installation methods, and custom retail display solutions with clients, acting as a trusted advisor to expand the client’s new business pipeline.

Qualifications

• 3–5+ years in Business Development or outside sales.
• Experience selling to retailers and brands in Canada.
• Experience building and managing a sales pipeline from scratch.

Responsibilities

• Generate new business opportunities through high-volume cold calling, email outreach, networking, referrals, and industry events.
• Build and maintain a strong sales pipeline and consistently advance opportunities through the sales cycle.
• Conduct discovery meetings to understand client needs and recommend customized retail display solutions.
• Develop relationships with retailers, brands, marketing teams, store development teams, and procurement stakeholders.
• Collaborate with design, estimating, project management, and operations teams to develop client proposals.
• Educate clients on materials, fabrication capabilities, fixture options, installation considerations, and project feasibility.
• Manage opportunities from prospecting through close and project handoff.
• Maintain accurate CRM activity, forecasting, and pipeline reporting.
• Stay informed on industry trends within retail displays, store fixtures, POP/POS displays, merchandising solutions, and fabrication technologies.
• Act as the voice of the customer internally to help improve solutions and service delivery.

Skills

Prospecting

Cold Calling

Pipeline Management

CRM

Retail Displays

Consultative Selling

Stakeholder Management

Negotiation

Tools

CRM Software

Job description

Job Description

Insight Global is seeking a highly driven Business Development Manager to aggressively grow new business across the Canadian market for a client. This is a hunter-focused role for someone who thrives on prospecting, cold outreach, networking, and creating opportunities from scratch.

The ideal candidate understands retail environments, fixtures, displays, fabrication, or related manufacturing processes and can comfortably speak with clients about materials, installation methods, display functionality, and custom solutions. This person will act as a trusted advisor to clients, identifying their challenges and recommending customized retail display solutions rather than simply taking orders.

This role is critical to strengthening and expanding the client's new business pipeline.

Key Responsibilities

• Generate new business opportunities through high-volume cold calling, email outreach, networking, referrals, and industry events.
• Build and maintain a strong sales pipeline and consistently advance opportunities through the sales cycle.
• Conduct discovery meetings to understand client needs and recommend customized retail display solutions.
• Develop relationships with retailers, brands, marketing teams, store development teams, and procurement stakeholders.
• Collaborate with design, estimating, project management, and operations teams to develop client proposals.
• Educate clients on materials, fabrication capabilities, fixture options, installation considerations, and project feasibility.
• Manage opportunities from prospecting through close and project handoff.
• Maintain accurate CRM activity, forecasting, and pipeline reporting.
• Stay informed on industry trends within retail displays, store fixtures, POP/POS displays, merchandising solutions, and fabrication technologies.
• Act as the voice of the customer internally to help improve solutions and service delivery.

Skills and Requirements

• 3-5+ years of Business Development, Outside Sales, or Hunter-focused sales experience.
• Proven track record generating net new business through cold calling, cold emailing, networking, and prospecting.
• Experience building and managing a sales pipeline from scratch.
• Experience selling retail displays, store fixtures, POP/POS displays, merchandising solutions, custom fabrication, millwork, signage, or similar custom-built products.
• Working knowledge of retail display materials including wood, metal, plastic/acrylic, glass, laminates, and finishes.
• Ability to discuss display construction, installation methods, fixture types, and fabrication processes with clients.
• Strong consultative selling skills with the ability to identify customer challenges and recommend solutions.
• Experience working with custom projects rather than standardized commodity products.
• Ability to communicate effectively with technical, operational, production, and client stakeholders.
• Strong CRM, forecasting, and pipeline management experience.
• Existing book of business or network within the Canadian retail industry.
• Experience selling to retailers, CPG brands, merchandising teams, store development groups, or marketing departments.
• Experience in custom manufacturing, millwork, exhibit/display construction, architectural products, or commercial interiors.
• Knowledge of retail rollouts, store renovations, and installation projects.
• Experience collaborating with design, estimating, engineering, or production teams.
• Experience selling six-figure custom projects.
• Experience with project-based sales cycles involving multiple stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].