Business Development Coordinator

TourRadar GmbH; Toronto; Hybrid; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Business Development Coordinator in Toronto, where you will play a pivotal role in connecting travel operators with adventurers. This position offers a unique opportunity to contribute to a dynamic team focused on redefining travel experiences. With a hybrid work model, you can enjoy the flexibility of working remotely while collaborating in a vibrant office environment. You'll be supported by a culture that prioritizes mental health and professional growth, making it an ideal place for those passionate about travel and customer service. If you're ready for an adventure that impacts how people explore the world, this role is perfect for you.

Benefits

Generous Paid Time Off

Commuting allowance

Home office support

Mental health resources

Flexible work model

Team events

Career development opportunities

Qualifications

• Experience in customer service or sales is essential.
• Strong communication and problem-solving skills are required.

Responsibilities

• Manage partner communication and support travel agents.
• Onboard new partners and assist with training.

Skills

Customer-facing experience

Sales experience

Communication skills

Interpersonal skills

Problem-solving

Organizational skills

Passion for travel

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

Join to apply for the Business Development Coordinator role at TourRadar

1 week ago Be among the first 25 applicants

Join to apply for the Business Development Coordinator role at TourRadar

About TourRadar

TourRadar is a Series D, venture-backed tech company redefining how people discover and book organized adventures - disrupting a $200 billion industry in the process. As the leading Organized Adventure Platform, we empower operators to manage, market, and sell their multi-day tours directly to travelers (B2C) or through our global network of distribution partners (B2B2C).

About TourRadar

TourRadar is a Series D, venture-backed tech company redefining how people discover and book organized adventures - disrupting a $200 billion industry in the process. As the leading Organized Adventure Platform, we empower operators to manage, market, and sell their multi-day tours directly to travelers (B2C) or through our global network of distribution partners (B2B2C).

Booking an organized tour has traditionally been a fragmented and time-consuming experience. Where will I stay? What activities are included? Are meals covered? Can I trust the operator?

TourRadar solves this by making the process seamless, intuitive, and centralized. We’ve partnered with 2,500+ trusted operators to offer over 50,000 adventures across 160+ countries, each with clear itineraries, verified reviews, and secure online booking. Since our founding in 2010, we’ve led the shift from offline to online, launching the industry’s first marketplace for multi-day tours. In 2021, we took it a step further with the introduction of our Organized Adventure Platform - connecting travelers, operators, travel agents, and creators in one integrated tech ecosystem.

We’re proudly global, with a team representing over 30 nationalities and offices in Europe, North America, and Australia. At TourRadar, we’re committed to building world-class products and experiences - and to the people behind them. As we continue to scale, we’re on the lookout for talented individuals ready to help us shape the future of adventure travel.

Working at TourRadar isn’t just a job. It’s a true adventure, one where you can change the way people experience the world through travel.

We are currently looking for a Business Development Coordinator (full-time) to join our Business Development team in Toronto.

Your Responsibilities

What Your Adventure will look like:

• Building an understanding of the products offered by TourRadar partners across the globe will help you understand the entire operating scope of TourRadar
• Managing day-to-day partner communication (via Email, Phone and CRM)
• Support our travel agents with day-to-day inquiries and assist with their accounts on TourRadar
• Supporting our operators with sales enquiries through CRM
• Assisting our operators with training and optimization of their adventures listed on TourRadar
• Access and onboard new partners to our platform to ensure we fill any possible supply gaps
• Customer service is key as we connect new partners to our platform, onboard their inventory and train their team
  
  

What You’ll Need To Bring To Your Adventure

• You have previous customer-facing experience or sales experience
• You are based in Toronto
• Excellent communication skills in English (additional French, Spanish, or German a plus)
• Excellent interpersonal skills and ability to relate directly in person and online
• Personal and/or professional travel experience to areas in which TourRadar sells
• Well-organized and responsible with an aptitude for problem-solving
• Natural self-starter, able to prioritize multiple responsibilities
• High standards of customer service and excellent communication and presentation skills
• Enjoys a challenge, a real self-starter!
• Enthusiastic to learn
• Passion for the travel industry
  
  

If you don’t check every single box, we still encourage you to apply as we value diversity and different perspectives!

What You’ll Discover On Your Journey With Us

Awesome Office

Right in the center of Dundas Square, our 25th-floor office boasts panoramic views of the city, situated above the iconic Eaton Centre.

Flexibility, Your Way

Enjoy the best of both worlds with a hybrid work model: three days a week in the office for collaboration, and two days of focused work from wherever suits you best. Plus, take advantage of up to one month of remote work per year from any location.

Prioritizing Your Mental Health

We care about your well-being. That’s why we’ve partnered with Oliva, a leading mental health platform offering confidential access to coaching, therapy, and mental wellness resources: whenever you need them.

Generous Paid Time Off

We believe great adventures start with time to recharge. That’s why TourRadar employees receive 25 paid vacation days annually. Whether you're traveling the world, spending time with family, or just taking a well-earned break.

Growth & Development

Your career journey matters to us. Through our annual Development and Reflection Talks (DaRT), we help you explore individual growth paths, skill development, and future opportunities. In our fast-growing environment, cross-functional collaboration and learning are built into the everyday.

Sustainable & Supported Commuting

Receive a monthly commuting allowance, home office support, and extended healthcare coverage through SunLife.

Diverse & Inclusive by Nature

With over 30 nationalities represented across our global offices, TourRadar is a proudly international team. English is our primary working language, but you’ll hear many more in the mix - whether you're in the office or dialing in from afar.

Team Connection & Culture

Team Events: From trivia nights and wine tastings to rock climbing and hiking, our monthly team events (virtual and in-person) are designed to keep us connected, curious, and having fun.

TourRadar Culture: Help shape how we work through our internal communities focused on wellbeing, growth, and inclusivity. Your voice matters here.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Travel Arrangements

Referrals increase your chances of interviewing at TourRadar by 2x

Get notified about new Business Development Coordinator jobs in Toronto, Ontario, Canada.

Business Development Coordinator (18 months contract)

Junior Business Development Associate/ Lead

Sr Business Development Manager, Canada Fashion

Business Development Executive - Entry Level - Inside Sales

Business Development Manager | Remote | Leadership Growth

Business Development Associate | Toronto

Business Development Coordinator in Home Health Care

Manager, Business Development & Partnership

Business Development Manager, Global Asset Management

BUSINESS DEVELOPMENT MANAGER-ONTARIO WEST

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.