Business Development Coordinator

Wood Automotive Group; Calgary; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Exceptional benefits package

Pension plan with employer contributed

Employee Assistance Program

Corporate gym discounts

Group social events and perks

Job summary

Wood Automotive Group, one of Alberta's largest automotive retailers, is seeking a Sales Business Development Coordinator for Village Honda in Calgary. Reporting to Sales Managers, you will identify and secure new leads and maintain client relationships for the Sales department.

Key duties include making daily prospecting calls, handling inquiries by phone/email/text, and following up on leads while ensuring 110% customer service.

Qualifications

• Computer knowledge and usage required.

Responsibilities

• Identify and secure new leads and maintain client relationships for the Sales department.
• Converse with customers to discuss needs and direct them within the dealership.
• Make a minimum of 25 prospecting calls daily.
• Handle customer inquiries and/or appointments via telephone, emails, and text messages.
• Record and reconcile warranty claims and submit them to the manufacturer.
• Provide exceptional customer service and strong follow-up.
• Maintain organized records and follow-up with prospects efficiently.

Skills

Customer communication

Prospecting calls

Lead qualification

Sales follow-up

Job description

The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for a Sales Business Development Coordinator to join the team at Village Honda!

The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 9 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you've got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.

About the role:

Reporting to the Sales Managers, the Sales Business Development Coordinator will be well versed in identifying and securing new leads, and maintaining client relationships for the Sales department.

Duties and Responsibilities (but not limited to):

• Ability to converse with customers to discuss needs and direct appropriately within the dealership.
• Ensure that a minimum of 25 prospecting calls will be made daily.
• Speak clearly and persuasively in positive or negative situations.
• Handle customer inquiries and/or appointments via telephone, emails, and text messages.
• Knowledge of sales processes and follow-up.
• Prepare, record and reconcile warranty claims and submit them to the manufacturer
• Excellent customer service and phone skills, ability to provide active listening and ensure that 110% customer service experience is delivered.
• Possess strong organizational, follow-up and paper-flow handling skills.
• Organized, self-motivated, enthusiastic and detail-oriented.

Requirements:

• Computer knowledge and usage

Some of the rewards of joining our team:

• Exceptional benefits package
• Pension Plan with employer contributions - free money!
• Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
• Corporate rates at YMCA and Goodlife Fitness
• Group social events and company perks.

Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For over 40 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Rogers Charity Classic.

We thank all candidates for their interest. Only those selected for interviews will be contacted.