Business Data Analyst (HYBRID)

Green Shield Canada (GSC); Toronto; On-site; CAD 60,000 - 91,000; Full time

Job summary

GreenShield Canada (GSC) is seeking a Business Data Analyst to build and maintain datasets, reports, and data structures that support analytics across the Consumer business. You will translate business needs into data and reporting solutions, partnering with Product, Delivery, IT, and business teams to enable data-driven decisions.

You will help improve data quality, automate processes, and support AI-enabled insights, with a focus on growth, profitability and operational performance.

Qualifications

• Post-secondary degree in CS, Data Analytics, Information Systems, Mathematics, Statistics, Business Analytics, or a related field.
• 1–3 years of experience working with data, reporting, analytics, or business systems.
• Strong SQL skills with experience querying, transforming, and validating large datasets.
• Understanding of relational databases, data structures, and data flows across multiple systems.
• Experience collaborating with both technical and business stakeholders to translate business requirements into data and reporting solutions.
• Knowledge of data quality, reconciliation, governance, and root-cause analysis methodologies.
• Familiarity with reporting and visualization tools such as Power BI, Tableau, or similar platforms.

Responsibilities

• Build and maintain datasets, reports, and data structures that support operational and strategic analytics needs.
• Translate business processes and requirements into scalable data and reporting solutions.
• Partner with business, analytics, and technology teams to understand data flows, support solution design, and enable informed decision-making.
• Support project delivery activities through data analysis, testing support, documentation, and stakeholder collaboration.
• Ensure data quality through validation, reconciliation, issue investigation, and root-cause analysis activities.
• Support the development and adoption of consistent data definitions, governance practices, and reporting standards.
• Contribute to continuous improvement of analytics capabilities, reporting frameworks, and business intelligence solutions.
• Help business teams leverage trusted data and reporting to improve performance management and decision-making.
• Identify and implement opportunities for automation, efficiency improvements, and reporting standardization.
• Support the adoption of AI-enabled solutions, predictive analytics, and advanced reporting capabilities that improve business performance and decision-making.
• Document processes and support knowledge sharing to improve scalability, consistency, and long-term sustainability of analytics capabilities.

Skills

SQL

Data analysis

Communication

Data governance

Power BI

Tableau

Analytical thinking

Education

Bachelor's degree in CS/Data Analytics/IS/Math/Stats or related field

Tools

Power BI

Tableau

Job description

WHO WE ARE

GreenShieldis a proudly Canadian, national non-profit health care and insuranceorganization, driven by our mission of Better Health for All.We believe health care is aright, not a privilege, and we are committed to improving health outcomes,advancing health equity, and building a future where every Canadian can reachtheir full health and well-being potential.

Throughour unique integrated payer-provider ("payvider") model, we offerinsurance, administer benefits, and pay claims as a ‘payer’ while offeringhealth care services such as mental health, pharmacy, telemedicine, and chronicdisease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excessearnings to directly support underserved communities. Through GreenShieldCares, we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 – across mental health, essential medicines,and chronic disease management – through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All.

AtGreenShield, our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful, measurable impact for the people and communities we serve.

THEROLE IN A NUTSHELL

Base Salary: CAD $59,688.00 - 91,109.00

The Consumer business is a key growth engine for GreenShield, focused on delivering innovative health, dental, travel, and wellness solutions directly to Canadians through a growing network of distribution channels, strategic partnerships, and digital experiences.

As business continues to scale through growth initiatives, analytics plays an increasingly critical role in enabling data-driven decision-making, improving business performance, and identifying opportunities for growth, profitability, and operational efficiency.

This is an exciting opportunity to join a high-growth, transformational area of the business, where insights, innovation, AI adoption and analytical thinking directly influence strategic decisions and help shape the future of the Consumer business.

The Business Data Analyst plays a key role in building and maintaining the data foundations that enable analytics, reporting, AI use cases, and business decision-making across the Consumer business. The role acts as a bridge between business stakeholders, analytics, and technology teams by translating business problems into data requirements, ensuring data integrity, and supporting scalable reporting and analytics solutions. The Business Data Analyst partners closely with Product, Delivery, IT, and business teams to improve data quality, automate processes, and deliver trusted insights that support growth, profitability, and operational performance.

Key Responsibilities:

• Build and maintain datasets, reports, and data structures that support operational and strategic analytics needs.


• Translate business processes and requirements into scalable data and reporting solutions.


• Partner with business, analytics, and technology teams to understand data flows, support solution design, and enable informed decision-making.


• Support project delivery activities through data analysis, testing support, documentation, and stakeholder collaboration.


• Ensure data quality through validation, reconciliation, issue investigation, and root-cause analysis activities.


• Support the development and adoption of consistent data definitions, governance practices, and reporting standards.


• Contribute to continuous improvement of analytics capabilities, reporting frameworks, and business intelligence solutions.


• Help business teams leverage trusted data and reporting to improve performance management and decision-making.


• Identify and implement opportunities for automation, efficiency improvements, and reporting standardization.


• Support the adoption of AI-enabled solutions, predictive analytics, and advanced reporting capabilities that improve business performance and decision-making.


• Document processes and support knowledge sharing to improve scalability, consistency, and long‑term sustainability of analytics capabilities.

WHO WE'RE LOOKING FOR

• Post-secondary degree in Computer Science, Data Analytics, Information Systems, Mathematics, Statistics, Business Analytics, or a related field.


• 1–3 years of experience working with data, reporting, analytics, or business systems.


• Strong SQL skills with experience querying, transforming, and validating large datasets.


• Understanding of relational databases, data structures, and data flows across multiple systems.


• Experience collaborating with both technical and business stakeholders to translate business requirements into data and reporting solutions.


• Knowledge of data quality, reconciliation, governance, and root-cause analysis methodologies.


• Familiarity with reporting and visualization tools such as Power BI, Tableau, or similar platforms.


• Strong analytical, problem-solving, and troubleshooting capabilities.


• Excellent communication skills with the ability to explain technical concepts to non-technical audiences.


• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.


• Ability to identify opportunities for automation, efficiency, and process improvement.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
Here’s to Better Health for All!

AFEW MORE DETAILS

Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization.

GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. Even if your experience doesn’t align perfectly to everyrequirement, we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through [e-mail]. Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.