MANAGER, CORPORATE COMMUNICATIONS - HYBRID (CONTRACT)

Green Shield Canada (GSC); Toronto; On-site; CAD 9,400 - 142,000; Full time

Job summary

GreenShield is a national nonprofit health care and insurance organization focused on better health for all. The Manager, Corporate Communications leads external communications, brand building and enterprise transformation, advising senior leaders and shaping messaging for diverse audiences.

The role requires strategic storytelling, strong writing skills and the ability to manage high-profile initiatives, with a collaborative, fast-paced environment and a commitment to inclusive communication.

Qualifications

• 8+ years of progressive experience in corporate communications.
• Post-secondary degree in Communications, Journalism, Public Relations or a related field.
• Strong writing and editing skills with the ability to translate complex information into clear content for diverse audiences.

Responsibilities

• Lead development and execution of integrated communications strategies aligning with corporate priorities and transformation agenda.
• Advise senior leaders on stakeholder communications, reputation management and change communications.
• Develop external programs including media relations, thought leadership, announcements and industry engagement.

Skills

Corporate communications

Writing & editing

Stakeholder management

Strategic storytelling

Relationship building

Education

Post-secondary degree in Communications, Public Relations or related field

Job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Base Salary: CAD $94,406.00 - 142,069.00

This is a Contract position

The Manager, Corporate Communications plays a critical role in shaping and advancing GreenShield’s corporate communications strategy, with a primary focus on external communications, corporate reputation, and enterprise transformation.

As a trusted communications advisor, this role leads the development and execution of integrated communications programs that strengthen GreenShield’s brand, support business priorities and build understanding among key audiences including media, clients, industry stakeholders, partners, employees and leaders.

The successful candidate will provide strategic communications counsel to senior leaders, lead high-profile external and internal communications initiatives, and drive communications for major enterprise change and transformation efforts. This role requires a strong storyteller and relationship builder who combines strategic thinking with execution excellence, exercises sound judgment in complex situations, and thrives in a fast-paced, evolving environment.

Responsibilities

• Lead the development and execution of integrated communications strategies that support GreenShield’s corporate priorities, reputation objectives, growth ambitions and transformation agenda.


• Serve as a strategic communications advisor to senior leaders, providing counsel on stakeholder communications, reputation management, executive positioning and change communications.


• Develop and deliver proactive external communications programs, including media relations, executive thought leadership, corporate announcements, speaking opportunities and industry engagement initiatives that enhance GreenShield’s profile and credibility.


• Lead communications for enterprise transformation initiatives, organizational change and strategic business priorities, ensuring clear, consistent messaging that builds understanding, alignment and adoption across stakeholder groups.


• Oversee the planning and delivery of high-profile communications initiatives and campaigns, managing timelines, priorities, resources and stakeholder engagement to achieve business outcomes.


• Develop executive communications and leadership materials including key messages, briefing notes, presentations, speeches, FAQs and stakeholder communications, translating complex issues into compelling narratives.


• Partner with leaders across the organization to identify opportunities, assess communications risks and develop integrated approaches that align business objectives with stakeholder needs.


• Lead corporate communications for key organizational moments, including major announcements, business updates, issues management and reputation-sensitive initiatives.


• Build strong relationships with media, industry partners and internal stakeholders, acting as a key point of contact and trusted advisor on communications matters.


• Support crisis communications, issues management and reputation protection efforts by developing communications strategies, messaging and materials for emerging issues and business challenges.


• Identify and advance proactive storytelling opportunities that highlight GreenShield’s impact, innovation, transformation and leadership within the health and benefits sector.


• Establish and monitor communications metrics, using insights and performance data to evaluate impact, inform strategy and continuously improve communications effectiveness.

WHO WE'RE LOOKING FOR

Experience

• 8+ years of progressive experience in corporate communications, ideally within a complex or fast-paced organization.

Education

• Post-secondary degree in Communications, Journalism, Public Relations or a related field.

Knowledge & Skills

• Strong foundation in corporate communications, with a clear understanding of internal and external audiences and how to adapt messaging across channels including digital, social, media, and executive platforms.


• Exceptional writing and editing skills, with a sharp attention to detail and the ability to translate complex information into clear, compelling content for a range of audiences.


• Strong stakeholder management skills, with the ability to collaborate effectively, build relationships, and influence outcomes across teams.


• Highly organized and self-directed, with the ability to manage competing priorities, exercise sound judgment, and deliver high-quality work within tight timelines.

Abilities

• Confident and professional presence, with the ability to work effectively with and influence stakeholders at all levels, including senior leaders.


• Collaborative and team-oriented, with a proactive approach to supporting shared goals and priorities.


• Strong verbal and written communication skills, with the ability to tailor messaging to different audiences and situations.


• Comfortable working independently in ambiguous or evolving environments, bringing structure and clarity to complex work.


• Resilient and adaptable, with the ability to navigate competing demands and maintain focus under pressure.


• Proven ability to build trust and strong working relationships across the organization.


• Capable of managing multiple projects simultaneously while maintaining attention to detail and meeting deadlines.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone’s voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it’s about making a difference together.

Here’s to Better Health for All!

Afew MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [e-mail]. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.