Business Data Analyst

CBI Home Health; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

CBI Home Health is seeking a Full-Time Business Data Analyst for a remote position. The role focuses on supporting operational decision-making through data analytics, improving processes, and collaborating with various departments. Ideal candidates will have an undergraduate degree and at least 3 years of relevant experience, with skills in reporting tools and strong communication abilities. Join us to make a difference in home health care!

Benefits

Continuous learning and skills development

Competitive compensation with comprehensive benefits

Flexible hours for work-life balance

Qualifications

• Minimum 3 years’ experience in organizational improvements and processes.
• Experience with reporting tools considered an asset.
• Comfort interacting with senior-level stakeholders.

Responsibilities

• Develop and maintain reports to meet management and contractual requirements.
• Support Operations with data interpretation.
• Facilitate workshops to gather information for data-driven initiatives.

Skills

Data Analytics

Communication

Organizational Skills

Process Improvement

Education

Undergraduate degree in Health, Business, or Health Administration

Tools

Crystal Reports

SQL

Looker

Excel Macros

Power BI

Job description

Full-Time Business Data Analyst (Remote position)

The Business Data Analyst reporting to the Manager, Systems and Data Planning is responsible for supporting operational decision making and facilitating in the execution of key Home Health initiatives from a data analytics perspective. They will focus on supporting process improvement initiatives and reporting that affect business critical KPIs.

Through strong data analytics, and by building reports, editing, tracking, analyzing, and managing data, they will also support leadership initiatives in the pursuit of effective operational excellence and continuous improvement.

They will support decision making by directly providing data or by providing the necessary tools for Operations to manage data, and will work to monitor, improve, and instruct Operations on the use of these tools. They are responsible for maintaining the integrity and efficacy of processes and workflows, and to support improvements in process, as directed by Operations.

Key Responsibilities/Accountabilities

1. Develop, maintain, and test reports in scheduling software and/or other related systems to meet management and contractual reporting requirements and to assist operational users in their day-to-day data requirements.
2. Support Operations with use of data and interpretation of reporting in the database.
3. Develop and conduct training programs and manuals to assist operational users in achieving optimal efficiency and consistent utilization of scheduling software systems, data retrieval systems, or other related applications.
4. Investigate and resolve system-related issues through collaborative methods and communication with operational users and the national team.
5. Support Operations as a subject matter expert to provide context and information related to business initiatives.
6. Collaborate with other departments on initiatives regarding workflows, gap analysis, and data analytics.
7. Facilitate workshops with Operations to gather information and support the planning of data-driven initiatives – identifying issues, gaps, root causes, cross-functional dependencies, and risks for resolution.
8. Support Management to evaluate and review current operational business processes for continuous process improvement.
9. Support Management to ensure current processes align and are consistent with regional requirements and national standards.

Knowledge, Education, and Experience

1. Undergraduate degree in Health, Business, or Health Administration.
2. Minimum 3 years’ experience in organizational improvements and processes.
3. Experience with reporting tools such as Crystal, SQL statements, Looker, building Excel macros, and Power BI is considered an asset.
4. Demonstrated strong communication and organizational skills.
5. Experience with process improvement and database structure.
6. Comfort interacting with senior-level stakeholders within partner organizations.

What CBI Home Health Offers You

1. Continuous learning and skills development, including management opportunities.
2. Competitive compensation with comprehensive benefits and rewards, including group health, dental, and vision benefits, paid 100% by the employer.
3. Flexible hours to support work-life balance and quality of life.

Join us at CBI Home Health – Because Your Care Matters

To learn more about CBI Home Health, please visit www.cbihomehealth.ca

CBI Home Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We are committed to fostering a positive experience for all Indigenous applicants whether you’re First Nations (status or non-status), Inuit, or Métis, and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.