Business Data Analyst

CBI Home Health; Newmarket; Remote; CAD 60,000 - 80,000; Full time

Job summary

CBI Home Health is seeking a Full-Time Business Data Analyst to support operational decision-making through data analytics. This remote position involves developing reports, supporting process improvements, and collaborating with various departments to enhance operational excellence. Ideal candidates will have an undergraduate degree and experience in organizational processes.

Benefits

Continuous learning and skills development

Competitive compensation with comprehensive benefits

Flexible hours promoting work-life balance

Qualifications

• Minimum of 3 years’ experience in organizational improvements and processes.
• Experience with reporting tools is considered an asset.
• Comfortable interacting with senior stakeholders.

Responsibilities

• Develop, maintain, and test reports in scheduling software.
• Support Operations with data use and interpretation of reports.
• Facilitate workshops to gather information for data-driven initiatives.

Skills

Communication

Organizational Skills

Data Analytics

Process Improvement

Education

Undergraduate degree in Health, Business, or Health Administration

Tools

Crystal

SQL

Looker

Excel macros

Power BI

Job description

Full-Time Business Data Analyst (Remote position)

The Business Data Analyst reporting to the Manager, Systems and Data Planning is responsible for supporting operational decision-making and facilitating the execution of key Home Health initiatives from a data analytics perspective. They will focus on supporting process improvement initiatives and reporting that affect business-critical KPIs.

Through strong data analytics, building reports, editing, tracking, analyzing, and managing data, they will support leadership initiatives aimed at operational excellence and continuous improvement.

They will support decision-making by providing data directly or developing tools for Operations to manage data, and will monitor, improve, and instruct Operations on the use of these tools. They are responsible for maintaining the integrity and efficacy of processes and workflows, and supporting process improvements as directed by Operations.

Key Responsibilities/Accountabilities

1. Develop, maintain, and test reports in scheduling software and related systems to meet management and contractual reporting requirements and assist operational users with their daily data needs.
2. Support Operations with data use and interpretation of reports within the database.
3. Develop and conduct training programs and manuals to help operational users achieve optimal efficiency and consistent utilization of scheduling software, data retrieval systems, or other related applications.
4. Investigate and resolve system-related issues through collaboration and communication with operational users and the national team.
5. Support Operations as a subject matter expert, providing context and information related to business initiatives.
6. Collaborate with other departments on initiatives regarding workflows, gap analysis, and data analytics.
7. Facilitate workshops with Operations to gather information and support planning of data-driven initiatives, identifying issues, gaps, root causes, dependencies, and risks for resolution.
8. Support Management in evaluating and reviewing current operational processes for continuous improvement.
9. Ensure current processes align with regional requirements and national standards.

Knowledge, Education, And Experience

1. Undergraduate degree in Health, Business, or Health Administration.
2. Minimum of 3 years’ experience in organizational improvements and processes.
3. Experience with reporting tools such as Crystal, SQL, Looker, building Excel macros, and Power BI is considered an asset.
4. Strong communication and organizational skills.
5. Experience with process improvement and database structure.
6. Comfortable interacting with senior stakeholders within partner organizations.

What CBI Home Health Offers You

1. Continuous learning and skills development, including management opportunities.
2. Competitive compensation with comprehensive benefits, including group health, dental, and vision benefits, paid 100% by the employer.
3. Flexible hours promoting work-life balance and quality of life.

Join us at CBI Home Health – Because Your Care Matters

To learn more about CBI Home Health, visit www.cbihomehealth.ca.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We actively seek qualified candidates who share our commitment to equity and inclusion, contributing to a variety of perspectives that foster innovation and high-quality care.

We welcome applications from Indigenous individuals, including First Nations, Inuit, and Métis, and from all backgrounds regardless of race, religion, gender, sexual orientation, or other characteristics. We adhere to the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and CBI policies on accommodation. Please inform your recruiter if you require any accommodations during the hiring process.