Business Data Analyst

CBI Home Health; Hamilton; Remote; CAD 60,000 - 85,000; Full time

Job summary

CBI Home Health is seeking a Full-Time Business Data Analyst to support operational decision-making through data analytics. This remote position focuses on process improvement and reporting to enhance critical business KPIs. The ideal candidate will have an undergraduate degree and relevant experience in data analytics and process management, with opportunities for continuous learning and career development.

Benefits

Opportunities for continuous learning and career development

Competitive compensation with comprehensive benefits

Flexible hours promoting work-life balance

Qualifications

• Minimum of 3 years’ experience in organizational improvements and process management.
• Experience with reporting tools preferred.
• Comfortable interacting with senior stakeholders.

Responsibilities

• Develop, maintain, and test reports in scheduling software.
• Support Operations with data use and interpretation of reports.
• Facilitate workshops with Operations to gather information.

Skills

Data Analytics

Process Improvement

Strong Communication

Organizational Skills

Education

Undergraduate degree in Health, Business, or Health Administration

Tools

Crystal

SQL

Looker

Excel macros

Power BI

Job description

Full-Time Business Data Analyst (Remote position)

The Business Data Analyst reporting to the Manager, Systems and Data Planning is responsible for supporting operational decision-making and facilitating key Home Health initiatives through data analytics. They will focus on process improvement initiatives and reporting that impact critical business KPIs.

Using strong data analytics skills, building reports, editing, tracking, analyzing, and managing data, they will support leadership in operational excellence and continuous improvement efforts.

The analyst will support decision-making by providing data directly or developing tools for Operations to manage data, while monitoring, improving, and instructing on the use of these tools. They are responsible for maintaining process and workflow integrity and supporting process improvements as directed by Operations.

Key Responsibilities/Accountabilities

1. Develop, maintain, and test reports in scheduling software and related systems to meet management and contractual reporting requirements and assist operational users with their data needs.
2. Support Operations with data use and interpretation of reports.
3. Create and deliver training programs and manuals to optimize operational efficiency and consistent use of scheduling and data retrieval systems.
4. Investigate and resolve system-related issues through collaboration with users and the national team.
5. Serve as a subject matter expert to provide context and information on business initiatives.
6. Collaborate with other departments on workflows, gap analysis, and data analytics initiatives.
7. Facilitate workshops with Operations to gather information and plan data-driven initiatives, identifying issues, root causes, dependencies, and risks.
8. Assist Management in evaluating and reviewing current business processes for continuous improvement.
9. Ensure current processes align with regional requirements and national standards.

Knowledge, Education, and Experience

1. Undergraduate degree in Health, Business, or Health Administration.
2. Minimum of 3 years’ experience in organizational improvements and process management.
3. Experience with reporting tools such as Crystal, SQL, Looker, Excel macros, and Power BI is preferred.
4. Strong communication and organizational skills.
5. Experience with process improvement and database structures.
6. Comfortable interacting with senior stakeholders within partner organizations.

What CBI Home Health Offers You

1. Opportunities for continuous learning and career development, including management roles.
2. Competitive compensation with comprehensive benefits, including health, dental, and vision coverage paid 100% by the employer.
3. Flexible hours promoting work-life balance.

Join us at CBI Home Health – Because Your Care Matters.

To learn more, visit www.cbihomehealth.ca.

CBI Home Health values diversity, equity, and inclusion, actively seeking qualified candidates who share these commitments. We welcome applications from all backgrounds and are dedicated to providing accommodations during the hiring process as needed.