Business Consultant – Business Discovery & Optimization

IFG International Financial Group Ltd; Canada; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading organization in digital enablement is seeking a Business Consultant to enhance operational efficiency through process improvement initiatives. This role involves collaboration with cross-functional teams, designing future processes, and supporting transformation efforts. Applicants should have 3+ years of experience in process engineering with proficiency in Lean/Six Sigma methodologies and Microsoft tools. This is a 6-month hybrid contract opportunity based in Canada.

Qualifications

• 3+ years of experience in process engineering using Lean and/or Six Sigma methodologies.
• Experience with Microsoft Visio and Microsoft O365 Suite.
• Solid understanding of tools for analyzing operational issues.

Responsibilities

• Identify opportunities within operational processes for improvement.
• Develop process maps for optimization.
• Facilitate collaboration sessions with stakeholders.

Skills

Process engineering

Lean and/or Six Sigma methodologies

Microsoft Visio

Microsoft O365 Suite

Collaboration tools

Process mapping

Change management principles

Job description

Our client, a leading organization focused on Enterprise Digital & AI Enablement and operational excellence, is seeking a Business Consultant - Business Discovery & Optimization. This role will drive process improvement initiatives by leveraging business analysis, process engineering, and data-driven insights to enhance operational efficiency and client/employee experience. The position involves collaborating with cross‑functional teams, designing future‑state processes, and supporting transformation initiatives across the organization. This is a 6 months contract role with a hybrid work model.

Responsibilities

• Identify opportunities within operational processes and deliver actionable insights to improve client and frontline experience
• Develop current and future state process maps (high‑level and detailed) to support process optimization initiatives
• Facilitate stakeholder collaboration sessions (e.g., workshops, brainstorming) using virtual tools

Must‑Have Skills

• 3+ years of experience in process engineering using Lean and/or Six Sigma methodologies
• 3+ years of experience with Microsoft Visio and Microsoft O365 Suite
• 2+ years of experience with collaboration tools such as FigJam or MuralStrong ability to translate high‑level concepts into detailed process maps
• Experience designing future state processes based on solution ideation
• Solid understanding of tools and techniques for identifying, analyzing, and resolving operational/process issues

Nice‑to‑Have Skills

• Experience in financial services or banking environments (call centers, back office, or branch operations)
• Knowledge of change management principles and people impact strategies
• Lean Six Sigma Green Belt certification

If you are interested and qualified for this opportunity, please send your updated resume in MS Word format to [e-mail]. For other opportunities, please visit www.ifg-global.com today!