Business Analyst Workplace, Technology & Operations Canadian Commercial Banking - Temporary 1 Year

Scotiabank; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Scotiabank in Toronto, Ontario, seeks a Business Analyst for Workplace, Technology & Operations in Canadian Commercial Banking. The role supports projects by detailing business needs, building strong stakeholder relationships, and ensuring risk-aware operations.

You will coordinate onboarding/offboarding for banking tech users, manage equipment inventory, and help maintain a customer-centric, compliant environment in a high-performance team.

Qualifications

• Flexibility to adapt to environment and business needs.
• Driven to build strong relationships.
• Ability to gather and organize information.
• Strategic thinking and relationship building.
• Curiosity to uncover ways to assist our customers and partners.
• Proficient knowledge of MS Office suite of applications.
• Proven success in a process driven role / work environment.
• Excellent communication skills - written and verbal.

Responsibilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Supports Commercial technology projects by building, documenting and prioritizing the business requirements of the various stakeholders and ensuring that these projects align with business needs.
• Foster, build and maintain relationships with partners across all business lines to ensure smooth project execution.
• Oversee the technology onboarding and offboarding processes for Canadian Commercial Banking employees, including equipment inventory and access control.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities.
• Drive efficient day-to-day operations in line with Scotiabank values and conduct risk requirements.

Skills

Communication skills

Relationship building

Information gathering

Strategic thinking

MS Office proficiency

Education

Post-secondary education – Business degree preferred

Tools

MS Office

Job description

Select how often (in days) to receive an alert:

Title: Business Analyst Workplace, Technology & Operations Canadian Commercial Banking - Temporary 1 Year

Requisition ID: 278609 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Business Analyst contributes to the success of the Canadian Business Bank through partnership support and collaboration and through championing a customer focused culture and keeping the bank safe. This role supports projects and initiatives that contribute to the success of the Canadian Commercial Bank through collaboration with partners and stakeholders.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Supports Commercial technology projects by building, documenting and prioritizing the business requirements of the various stakeholders and ensuring that these projects align with business needs.
• Foster, build and maintain relationships with partners across all business lines to ensure smooth project execution
• Oversee the technology onboarding and offboarding processes for Canadian Commercial Banking employees. This includes managing the equipment inventory and controlling access to core Commercial Applications to ensure that employees have the necessary tools and access to perform their roles effectively.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role

• Flexibility to adapt to environment and business needs
• Driven to build strong relationships
• Ability to gather and organize information
• Strategic thinking and relationship building
• Curiosity to uncover ways to assist our customers and partners to achieve their goals
• Post-secondary education – Business degree preferred
• Proficient knowledge of MS Office suite of applications
• Proven success in a process driven role / work environment
• Excellent communication skills - written and verbal

Working Conditions:

• Work in a standard office-based environment; non-standard hours are a common occurrence.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.