Senior Business Analyst, GHR Operations Projects (1-year contract)

Scotiabank; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Scotiabank in Toronto (Scarborough) seeks a Senior Business Analyst for Global HR Operations Projects on a 1-year contract. You will lead business analysis, discovery, process design, and readiness activities, translating business needs into detailed requirements for system changes and ensuring compliance with policies.

You will facilitate stakeholder sessions, develop requirements documentation, test and validate solutions, and support training and transition to operations while upholding

Qualifications

• Post-secondary degree in HR, Business, Operations, IS, Science, or engineering.
• Experience in business analysis and project delivery.
• Strong analytical and technical aptitude to translate needs into requirements.
• Experience creating BRDs, process maps, RACIs, procedures, gap analyses, and readiness docs.
• Facilitation, stakeholder management, written communication and presentation skills.
• Organized, proactive and comfortable in a fast-paced environment.
• Knowledge of HR policies, systems, records management and processes is an asset.
• BA/PM certification is an asset.
• Fluency in English; Spanish is an asset.

Responsibilities

• Support end-to-end lifecycle, including discovery, requirements, process mapping, testing and readiness.
• Plan and facilitate stakeholder sessions for discovery and requirements.
• Create BRDs detailing business needs, functional requirements, and impacts.
• Develop and execute test cases, document findings, and track defects.
• Support operational readiness for new or changed solutions.
• Coordinate training and communications for implementation and adoption.
• Support RFI processes and privacy considerations with stakeholders.
• Consider risk appetite and culture in day-to-day activities and decisions.
• Contribute to a high-performance, inclusive workplace aligned to Scotiabank values.

Skills

Business analysis

Stakeholder management

Process mapping

Requirements documentation

Analytical thinking

Problem solving

Communication skills

Microsoft Excel

Education

Post-secondary degree in HR/Business/IS

BA/PM certification asset

Tools

Microsoft Visio

Microsoft Excel

PowerPoint

Project management tools

Job description

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Title: Senior Business Analyst, GHR Operations Projects (1-year contract)

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

1-year contract

The Senior Business Analyst supports a portfolio of projects and initiatives that impact Global HR Operations. The incumbent leads business analysis, discovery, process design and operational readiness activities; translates business needs into clear requirements for system and process changes; and drives assigned workstreams and deliverables. The role contributes to the successful execution of Global HR Operations priorities while ensuring activities comply with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

• Support projects through the end-to-end lifecycle, including discovery, business impact assessments, stakeholder facilation, requirements definition and documentation, process mapping, RACI development, solution walkthroughs, testing and defect management, training and communications, implementation, and operational readiness.
• Plan and facilitate business stakeholder sessions, including user discovery and requirements gathering.
• Create clear and comprehensive business requirements documentation that defines business needs, functional requirements, process impacts, and expected outcomes for system and process changes.
• Develop and execute test cases, validate results, document findings, and support the tracking and resolution of defects.
• Support operational readiness for new or changed solutions, including impact assessments, testing, procedures, controls, training, communications, and transition to operations.
• Develop and coordinate training and communications to support implementation, adoption, and successful transition to operations.
• Support day-to-day operational procedures, including the Request for Information (RFI) process, coordinating requests across relevant stakeholders and partnering with Privacy Advisory groups to ensure employee privacy considerations are appropriately assessed and addressed.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations in accordance with Scotiabank's Values, Code of Conduct, and Global Sales Principles, while ensuring the adequacy, adherence, and effectiveness of business controls to meet obligations related to operational, compliance, AML/ATF/sanctions, and conduct risk.
• Champion a high-performance environment and contribute to an inclusive workplace culture.

Do you have the skills that will enable you to succeed? We'd love to work with you if you have:

• A post-secondary degree in Human Resources, Business, Operations, Information Systems, Science, Engineering, or a related discipline.
• Experience in business analysis and project delivery.
• Strong analytical and technical aptitude, with the ability to understand systems, data, and process flows and translate business needs into clear requirements.
• Experience creating business requirements, process maps, RACIs, procedures, gap assessments, and operational readiness documentation.
• Strong facilitation, stakeholder management, written communication, and presentation skills.
• Highly organized, proactive, and comfortable working through ambiguity in a fast-paced environment.
• Sound judgment and structured problem-solving skills, with the ability to identify risks, assess impacts, and recommend practical solutions.
• Proficiency in Microsoft applications such as Excel, Word, PowerPoint, and Visio. Experience with HR systems and project management tools is an asset.
• Knowledge of Human Resources policies, procedures, systems, records management, and operational processes is an asset.
• Business Analysis, Process Improvement, or Project Management certification is an asset.
• Fluency in English is required; fluency in Spanish is an asset.

Location(s): Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.