Business Analyst – Shipping & Warehouse

Norsat International; Richmond; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits package

RRSP program

Professional development fund

Job-related training reimbursement

On-site parking

Employee events

Job summary

Norsat International Inc. is seeking a Business Analyst – Shipping & Warehouse to support warehouse operations, inventory control and system optimization. You will bridge kitting, shipping, and receiving with data analysis to improve accuracy and visibility across the supply chain.

The role requires coordinating with stakeholders, implementing system enhancements, and ensuring documentation and data quality. On-site position with relocation as needed and Canadian work authorization required.

Qualifications

• 2+ years of experience in Procurement, Supply Chain Management or Logistics.
• Experience handling shipping documents for international/domestic shipments.
• Knowledge of Canada Customs tariff rulings and related compliance.
• Experience using an ERP/MRP system in manufacturing, preferably Dynamics NAV.

Responsibilities

• Oversee daily warehouse operations including kitting, shipping and receiving.
• Maintain accurate inventory levels and reconcile stock transactions.
• Monitor inventory accuracy with cycle counts and root-cause analysis.
• Ensure material allocation supports production and customer orders.
• Assist with warehouse and inventory system improvements and reporting.
• Gather requirements and coordinate with stakeholders to meet operational needs.
• Create and maintain SOPs, test plans, and process flows for systems.
• Test and troubleshoot warehouse and business systems for data integrity.
• Collaborate across warehouse, planning and business operations.

Skills

Inventory management

Supply chain management

Logistics management

Education

Production Inventory Management training

Supply Chain Management training

Logistics Management education

Tools

ERP/MRP system

Microsoft Dynamics NAV

Job description

About Us

Norsat InternationalInc., founded in 1977, is a leading provider of innovative communication solutions that enable the transmission of data, audio, and video for remote and challenging applications. Norsat’s products and services include customizable satellite components, portable satellite systems, maritime solutions, and network solutions. The company’s products and services are used extensively by telecommunications services providers, emergency services and homeland security agencies, military organizations, health care providers, news organizations, and Fortune 1000 companies.

Why Join Norsat International Inc.

We have an innovative and outstanding team of industry professionals who drive our ongoing success at Norsat International Inc. We strive to offer a supportive, inclusive and nurturing environment that helps our employees expand their careers and reach their highest potential.

Summary

As theBusiness Analyst – Shipping & Warehouse, you are responsible for supporting warehouse operations, inventory control, and system optimization. This role bridges operational execution (kitting, shipping, and receiving) with data analysis and system improvements to ensure accuracy, efficiency, and visibility across the supply chain.

What You'll Do

• Oversee daily warehouse operations including kitting, shipping, and receiving to ensure accuracy and on-time fulfillment
• Maintain and control inventory by ensuring accurate stock levels, proper transactions, and timely reconciliation
• Monitor and improve inventory accuracy, including cycle counts, discrepancy investigation, and root cause analysis
• Ensure correct material allocation and availability to support production and customer orders
• Support the development and implementation of warehouse and inventory system improvements
• Work with stakeholders to gather requirements, provide updates, and ensure systems meet operational needs
• Create and maintain project and system documentation (e.g., SOPs, test plans, process flows)
• Test and troubleshoot warehouse and business systems to ensure functionality and data integrity
• Review current workflows and implement process improvements to enhance efficiency and reduce errors
• Provide system and operational support to Production and Planning teams
• Develop and monitor data quality metrics to ensure accurate reporting and decision-making
• Collaborate cross-functionally to ensure alignment between warehouse, planning, and business operations
• Perform other duties as assigned

What You'll Bring

• Formal training in Production Inventory Management, Supply Chain Management and/or Logistics Management an asset;
• 2+ years of experience working in Procurement, Supply Chain Management, Logistics Management for a multi-million dollar corporation;
• Experienced in the handling creating and preparation of shipping documents for international/domestic shipping;
• Knowledgeable of secure tariff rulings with Canada Customs and Revenue Agency;
• Experience using an ERP/MRP system in a manufacturing environment, preferably Microsoft Dynamics NAV;

What We Offer

• 100% paid by employer comprehensive health benefits package including medical, dental,life & more (coverage varies);
• RRSP program;
• Up to an annual maximum of $2,000 per year professional development fund for designations and accreditations;
• 100% reimbursed for job-related training;
• On-going training available;
• Flexible hours of work based on position;
• Employee Referral Program;
• Employee Award Program;
• Plenty of on-site and street parking & a bus stop right in front of the office (bus 405, 410, 416);
• Employee events & initiatives: company BBQs, field trips, annual summer event, free snacks events, lunchroom has free flow of coffees & teas.

Please note that benefits may vary by location and employment status.

This is an on-site position, so relocation will be required. Remote work is not supported at this time.

Applicants must hold either a Canadian citizenship, Canadian Permanent Residency, or Work/ Study Permit. Unfortunately, we are unable to provide assistance for work authorization.