Business Analyst

Norsat International Inc.; Richmond; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits package

RRSP program

Professional development fund

Job-related training reimbursement

On-site parking

Job summary

Norsat International Inc. is seeking a Business Analyst to develop, customize and maintain our Shopify-based eCommerce platform. You will work with marketing, product and business teams to improve site functionality, user experience and performance, while supporting digital initiatives.

The role emphasizes Shopify development, front-end web technologies, and eCommerce operations in a fast-paced environment. This is an on-site position in Canada with relocation support as needed.

Qualifications

• 1–3 years of experience in web management, digital marketing, or eCommerce operations.
• Portfolio of website design work to share in your cover letter.
• Experience with Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) is an asset.
• Detail-oriented with ability to work in fast-paced environments.
• Proficient in Microsoft Office (PowerPoint preferred).
• Strong Shopify knowledge is a bonus.

Responsibilities

• Develop, customize, and maintain Shopify storefronts, themes, templates, and landing pages.
• Monitor and optimize website performance, responsiveness, accessibility, and SEO best practices.
• Collaborate with internal teams and external partners on website-related projects and initiatives.
• Analyze ERP and CRM data to support business and marketing decisions.
• Develop marketing dashboards and KPI reports using Power BI.
• Maintain product information, pricing, and related data within business systems.
• Support cross-functional projects involving eCommerce and digital business operations.
• Utilize AI-powered tools to generate marketing content such as images, videos and graphics.
• Perform basic image and video editing using Adobe Creative Suite applications.

Skills

Shopify

Adobe Creative Suite

PowerPoint

MS Office

Web management

Tools

Power BI

Job description

Norsat International Inc., founded in 1977, is a leading provider of innovative communication solutions that enable the transmission of data, audio, and video for remote and challenging applications. Norsat’s products and services include customizable satellite components, portable satellite systems, maritime solutions, and network solutions. The company’s products and services are used extensively by telecommunications services providers, emergency services and homeland security agencies, military organizations, health care providers, news organizations, and Fortune 1000 companies.

Why Join Norsat International Inc.?

We have an innovative and outstanding team of industry professionals who drive our ongoing success at Norsat International Inc. We strive to offer a supportive, inclusive and nurturing environment that helps our employees expand their careers and reach their highest potential.

Summary

We are seeking a Business Analyst to support the development, customization, and maintenance of our Shopify-based eCommerce platform. The successful candidate will work closely with marketing, product, and business teams to enhance website functionality, improve user experience, optimize site performance, and support ongoing digital initiatives. This role is ideal for someone with experience in Shopify development, front-end web technologies, and eCommerce operations.

What You’ll Do

Shopify Development & Website Management: (60%)

• Develop, customize, and maintain Shopify storefronts, themes, templates, and landing pages.
• Monitor and optimize website performance, responsiveness, accessibility, and SEO best practices.
• Collaborate with internal teams and external partners on website-related projects and initiatives.

Marketing Systems & Data Support: (25%)

• Analyze ERP and CRM data to support business and marketing decisions.
• Develop marketing dashboards and KPI reports using Power BI.
• Maintain product information, pricing, and related data within business systems.
• Support cross-functional projects involving eCommerce and digital business operations.

Digital Content & Design Support: (15%)

• Utilize AI-powered tools to generate marketing content such as images, videos and graphic.
• Perform basic image and video editing using Adobe Creative Suite applications.

What You’ll Bring

• 1–3 years of experience in web management, digital marketing, or eCommerce operations
• Previous experience in website design and have a portfolio to share in your cover letter
• Experience with Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) is an asset
• Detail-oriented with ability to work in fast-paced environments
• Proficient in Microsoft Office (PowerPoint preferred)
• Strong Shopify knowledge is a bonus

What We Offer

• 100% paid by employer comprehensive health benefits package including medical, dental, life & more (coverage varies);
• RRSP program;
• Up to an annual maximum of $2,000 per year professional development fund for designations and accreditations;
• 100% reimbursed for job-related training;
• Ongoing training available;
• Flexible hours of work based on position;
• Employee Referral Program;
• Employee Award Program;
• Plenty of on-site and street parking & a bus stop right in front of the office (bus 405, 410, 416);
• Leisure areas in the office: employees are encouraged to have some fun! (i.e., Bring your pet to work + Free weekly badminton nights);
• Employee events & initiatives: company BBQs, field trips, annual summer event, free snacks events, lunchroom has free flow of coffees & teas.

Please note that benefits may vary by location and employment status. This is an on-site position, so relocation will be required. Remote work is not supported at this time.

Applicants must be legally entitled to work in Canada, you must be a Canadian Citizen, a Permanent Resident, or a foreign national holding a valid Work Permit or specific authorization like a study permit with off-campus work permission, a temporary resident permit, or be part of special programs. Unfortunately, we are unable to assist in work authorization.