Business Analyst – Shipping & Warehouse

Norsat International Inc.; Richmond; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

RRSP program

Professional development fund

Training reimbursement

Flexible hours

Employee referrals

Employee events

Parking

Job summary

Norsat International Inc. is seeking a Business Analyst – Shipping & Warehouse to support warehouse operations, inventory control, and system optimization.

The role links kitting, shipping, and receiving with data analysis to improve accuracy and visibility across the supply chain. The candidate will work with Production and Planning teams to implement process improvements, develop data quality metrics, and document SOPs, test plans, and workflows.

Qualifications

• 2+ years of experience in Procurement, Supply Chain Management, or Logistics Management for a multi-million dollar corporation.
• Experience handling shipping documents for international/domestic shipments.
• Knowledge of secure tariff rulings with Canada Customs and Revenue Agency.
• Experience using an ERP/MRP system in a manufacturing environment (Microsoft Dynamics NAV).

Responsibilities

• Oversee daily warehouse operations including kitting, shipping, and receiving to ensure accuracy and on-time fulfillment.
• Maintain inventory accuracy with proper transactions and timely reconciliation.
• Monitor cycle counts, discrepancy investigation, and root-cause analysis to reduce errors.
• Ensure correct material allocation to support production and customer orders.
• Support development and implementation of warehouse and inventory system improvements.
• Collaborate with stakeholders to gather requirements and ensure systems meet operational needs.

Skills

Procurement experience

Supply Chain Management

Logistics Management

ERP/MRP experience

Education

Production Inventory Management training

Supply Chain Management training

Tools

Microsoft Dynamics NAV

Job description

About Us:

Norsat International

Why Join Norsat International Inc.?

We have an innovative and outstanding team of industry professionals who drive our ongoing success at Norsat International Inc. We strive to offer a supportive, inclusive and nurturing environment that helps our employees expand their careers and reach their highest potential.

Summary:

As the Business Analyst – Shipping &Warehouse, you are responsible for supporting warehouse operations, inventory control, and system optimization. This role bridges operational execution (kitting, shipping, and receiving) with data analysis and system improvements to ensure accuracy, efficiency, and visibility across the supply chain.

What You'll Do:

• Oversee daily warehouse operations including kitting, shipping, and receiving to ensure accuracy and on-time fulfillment
• Maintain and control inventory by ensuring accurate stock levels, proper transactions, and timely reconciliation
• Monitor and improve inventory accuracy, including cycle counts, discrepancy investigation, and root cause analysis
• Ensure correct material allocation and availability to support production and customer orders
• Support the development and implementation of warehouse and inventory system improvements
• Work with stakeholders to gather requirements, provide updates, and ensure systems meet operational needs
• Create and maintain project and system documentation (e.g., SOPs, test plans, process flows)
• Test and troubleshoot warehouse and business systems to ensure functionality and data integrity
• Review current workflows and implement process improvements to enhance efficiency and reduce errors
• Provide system and operational support to Production and Planning teams
• Develop and monitor data quality metrics to ensure accurate reporting and decision-making
• Collaborate cross-functionally to ensure alignment between warehouse, planning, and business operations
• Perform other duties as assigned

What You'll Bring:

• Formal training in Production Inventory Management, Supply Chain Management and/or Logistics Management an asset;
• 2+ years of experience working in Procurement, Supply Chain Management, Logistics Management for a multi-million dollar corporation;
• Experienced in the handling creating and preparation of shipping documents for international/domestic shipping;
• Knowledgeable of secure tariff rulings with Canada Customs and Revenue Agency;
• Experience using an ERP/MRP system in a manufacturing environment, preferably Microsoft Dynamics NAV;

What We Offer:

• 100% paid by employer comprehensive health benefits package including medical, dental,life & more (coverage varies);
• RRSP program;
• Up to an annual maximum of $2,000 per year professional development fund for designations and accreditations;
• 100% reimbursed for job-related training;
• On-going training available;
• Flexible hours of work based on position;
• Employee Referral Program;
• Employee Award Program;
• Plenty of on-site and street parking & a bus stop right in front of the office (bus 405, 410, 416);
• Employee events & initiatives: company BBQs, field trips, annual summer event, free snacks events, lunchroom has free flow of coffees & teas.

Please note that benefits may vary by location and employment status.

This is an on-site position, so relocation will be required. Remote work is not supported at this time.

Applicants must hold either a Canadian citizenship, Canadian Permanent Residency, or Work/ Study Permit. Unfortunately, we are unable to provide assistance for work authorization.