Business Analyst - Senior JP222

P@thlion Staffing Careers; Toronto; On-site; CAD 63,000 - 77,000; Full time

Job summary

P@thlion Staffing Careers is seeking an experienced I&T Business Analyst to deliver comprehensive analysis across business and technology needs in Toronto.

You will manage stakeholders, elicit requirements, develop models, and support portfolio reporting tools like Power BI and Power Automate, contributing to cost savings and efficient IT operations.

Qualifications

• Power BI and Power Automate experience.
• Experience gathering requirements and stakeholder engagement.
• Experience developing presentations and briefing notes.

Responsibilities

• Document business requirements for portfolio reporting tools.
• Create and maintain BA artifacts: requirements and rules.
• Conduct business modeling: use cases, processes, data flows.
• Engage stakeholders via interviews, workshops, mockups.
• Create change-management collaterals for stakeholders.
• Identify OPEX savings in hardware/software; validate with Finance.
• Stakeholder management and KPI reporting for IT.
• Support hiring and onboarding in IT.
• Track overtime and resource utilization.
• Monitor project progress and resolve issues.
• Develop performance measures and post-implementation reviews.

Skills

Power BI

Power Automate

MS Office

Stakeholder management

Requirements gathering

Use cases

Data analysis

Presentations

Agile

Tools

Asana

JIRA

Job description

I&IT Business Analyst – Roles & Responsibilities

Role Summary

• Provide comprehensive I&IT business analysis services to support diverse business and technology needs.
• Stakeholder management and reporting I&IT wide performance KPIs
• Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
• Support resource utilization tracking and management
• Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.
• Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.

Key Responsibilities

• Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools.
• Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.
• Conduct business modeling including use case, process, data flow, and data models
• Conduct stakeholder engagement activities including interviews, workshops, and mockups.
• Create collaterals related to changing management and communication to relevant stakeholders across I&IT
• Understand drivers and levers to OPEX savings related to hardware and software costs. Works with asset owners to identify savings and validate the savings with Finance
• Stakeholder management and reporting I&IT wide performance KPIs
• Support hiring and onboarding of resources in I&IT
• Track and report Overtime and utilization of resources
• Monitor project progress, resolve issues, and report to I&IT management and stakeholders.
• Develop performance measures, traceability matrices, and conduct post-implementation follow-ups.

Required Skills and Experience

• Power BI experience: 5+ years
• Power Automate experience: 3+ years
• Excellent MS office toolset knowledge and application (Excel, PowerPoint and MS-word)

• Experience developing strategies, business cases, and cost-benefit analyses.
• Strong requirements gathering, documentation, and stakeholder engagement experience.
• Experience preparing presentations and briefing notes for various audiences.
• Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
• Development of power BI reports and data analysis
• Awareness of emerging I&IT trends and technologies.
• Excellent analytical, problem-solving, verbal, and written communication skills.
• Strong interpersonal, negotiation, and teamwork skills with proven ability to meet deadlines.

Desirable Skills and Knowledge

• Experience with information retrieval systems and tools.
• Knowledge of Information Management principles, policies, and practices.
• Ability to translate business and data requirements into technical specifications.
• Experience with business functional modeling, event modeling, and process mapping.
• Experience working in structured, object-oriented, and agile methodologies.
• Experience developing and applying business analysis performance measures.