Business Analyst - Senior (HYBRID) JP222

Pathlion; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

Pathlion is seeking an I&T Business Analyst to deliver comprehensive business analysis services across IT operations and portfolio reporting tools. You will engage stakeholders, elicit requirements, model processes, and support cost-saving initiatives while aligning with enterprise standards.

Ideal candidates have 5+ years in Power BI, 3+ years in Power Automate, and strong data analysis/communication skills, with a track record in portfolios and reporting environments.

Qualifications

• 5+ years of Power BI experience
• Power Automate experience 3+ years
• Strong MS Office knowledge (Excel, PowerPoint, Word)
• Experience developing strategies, business cases, and cost-benefit analyses
• Strong requirements gathering, documentation, and stakeholder engagement
• Experience with enterprise portfolio tools (Asana, Jira) and data analysis

Responsibilities

• Provide comprehensive I&T business analysis services to support diverse business and technology needs.
• Manage stakeholders and report on I&T wide performance KPIs.
• Identify cost drivers in IT operations and savings levers; align with stakeholders and track savings.
• Support resource utilization tracking and management.
• Elicit, analyze, and validate business requirements with stakeholders and SMEs.
• Contribute to BA policies, standards, processes, and best practices for portfolio reporting tools.

Skills

Power BI

Power Automate

MS Office

Tools

Asana

JIRA

Job description

I&IT Business Analyst – Roles & Responsibilities

Role Summary

• Provide comprehensive I&IT business analysis services to support diverse business and technology needs.
• Stakeholder management and reporting I&IT wide performance KPIs
• Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
• Support resource utilization tracking and management
• Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.
• Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.

Key Responsibilities

• Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools.
• Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.
• Conduct business modeling including use case, process, data flow, and data models
• Conduct stakeholder engagement activities including interviews, workshops, and mockups.
• Create collaterals related to changing management and communication to relevant stakeholders across I&IT
• Understand drivers and levers to OPEX savings related to hardware and software costs. Works with asset owners to identify savings and validate the savings with Finance
• Stakeholder management and reporting I&IT wide performance KPIs
• Support hiring and onboarding of resources in I&IT
• Track and report Overtime and utilization of resources
• Monitor project progress, resolve issues, and report to I&IT management and stakeholders.
• Develop performance measures, traceability matrices, and conduct post-implementation follow-ups.

Required Skills and Experience

• Power BI experience: 5+ years
• Power Automate experience: 3+ years
• Excellent MS office toolset knowledge and application (Excel, PowerPoint and MS-word)

• Experience developing strategies, business cases, and cost-benefit analyses.
• Strong requirements gathering, documentation, and stakeholder engagement experience.
• Experience preparing presentations and briefing notes for various audiences.
• Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
• Development of power BI reports and data analysis
• Awareness of emerging I&IT trends and technologies.
• Excellent analytical, problem-solving, verbal, and written communication skills.
• Strong interpersonal, negotiation, and teamwork skills with proven ability to meet deadlines.

Desirable Skills and Knowledge

• Experience with information retrieval systems and tools.
• Knowledge of Information Management principles, policies, and practices.
• Ability to translate business and data requirements into technical specifications.
• Experience with business functional modeling, event modeling, and process mapping.
• Experience working in structured, object-oriented, and agile methodologies.
• Experience developing and applying business analysis performance measures.