Business Analyst Level 1

Libro Credit Union; London; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Pension plan

Generous vacation time

Wellness program

Employee assistance program

Tech discounts

Staff banking perks

Tuition assistance

Career advancement

Job summary

Libro Credit Union is hiring a full-time Business Analyst L1 to support the London Administration team. The role involves eliciting user requirements through interviews, workshops, and surveys, then translating them into detailed business requirements and user stories.

You will model processes, propose solutions, and collaborate with IT groups to ensure alignment with business goals. Candidates should understand banking processes, have IS/IT technical knowledge, and be comfortable working in a

Qualifications

• Diploma in IS/IT Technologies or Networking.
• Strong knowledge of PC software and hardware.
• Proficiency in a Microsoft environment including Workstation/Server/SQL/Azure/Active Directory/Exchange.

Responsibilities

• Elicit requirements via interviews, workshops and surveys to translate needs into business requirements or user stories.
• Develop and document business process models illustrating current and future states.
• Propose and design technical and process solutions to meet the Pod/Platform team’s needs and objectives.
• Communicate findings and project updates to stakeholders and sponsors.
• Act as liaison between Pod/Platform, Dev & QA, and IT departments.
• Identify opportunities for process improvements and support ongoing optimization.

Skills

IS/IT Diploma

PC hardware knowledge

MS Environment (AD/Exchange/Azure/SQL)

Banking processes knowledge

Education

Diploma in IS/IT Technologies or Networking

Tools

Workstation/Server

Job description

Career Opportunity

Libro Credit Union is growing!

Join Libro Credit Union as a full-time Business Analyst L1 - London Administration

At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.

As a Certified B Corporation ©, we use business as a force for good. That means:

• Empowering people to live their most fulfilled lives.
• Supporting businesses and communities to thrive.
• Caring for the planet and economic growth through sustainable practices.

Libro invests in our employee's development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

We are currently hiring a full-time Business Analyst L1 to support our London Administration team. This job posting is for a newly created position.

The Business Analyst L1 is responsible for conducting interviews, workshops and surveys to elicit user requirements and then translating those needs into detailed Business Requirements and/or User Stories. The Business Analyst will also develop and document business process models to illustrate current and future states. The position is also responsible for proposing and designing technical and process solutions that meet the Pod/Platform team’s needs and objectives.

The base salary will be determined based on skills, experience, qualifications, education/training and internal equity. Our compensation practices are equitable and transparent, and support progression through the salary range as employees grow in the role.

The Role:

• Elicit requirements using interviewing techniques, requirement workshops, surveys, site visits use cases, scenarios, task and workflow analysis
• Critically evaluate and analyze information gathered from multiple sources and reconcile conflicts, break down high level information into details and distinguish user stories from the underlying true need
• Prepare accurate and detailed business requirements, user stories, and any other specifications, business processes and/or recommendation documents are completed, and appropriate signoffs have been obtained.
• Communicate findings, recommendations, and project updates to stakeholders and project sponsors.
• Provide suggestions to the database analysts or development team during the development stage to ensure that the organization’s business needs are met.
• Act as a liaison between Pod/Platform teams, Development and Quality Assurance teams as well as other Administration Departments and fellow Information Technology team members.
• Conduct research on business solutions and liaison with other Credit Unions in identifying best practices.
• Work with other IT teams to implement solutions and ensure they align with business goals.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Fosters a collaborative and inclusive work environment.
• Participate in testing and validating new systems and processes to meet business requirements.

What We’re Looking For:

• Diploma in IS/IT Technologies or Networking
• Strong knowledge of PC software and hardware is required to provide on-going support to our network of branches and departments
• A comprehensive understanding of business practices, the various processes utilized in an in-house banking system, and proficiency in a Microsoft environment including Workstation/Server/SQL/Azure/Active Directory/Exchange

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

• Competitive salaries,benefit packages, pension plans, & incentive programs, that value your dedication.
• Generous vacation time.
• Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.
• Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services.
• We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at [e-mail] any time during the recruitment process to let us know what supports you may need to be successful.

Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply.

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