Branch Manager - Wingham

Libro Credit Union; Wingham; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salaries and benefits

Pension plans

Generous vacation time

Wellness program

Staff banking specialists & staff rate

Job summary

Libro Credit Union in Ontario is seeking a Branch Manager for the Wingham Branch to lead personal banking, wealth, and service delivery. You will partner with regional leaders to build actionable business plans and coach staff to achieve goals while strengthening community relationships.

You’ll foster accountability, courage, and inclusive leadership as you drive growth, risk management, and a superior Member experience in a community-focused financial cooperative.

Qualifications

• Post-secondary degree or diploma with 4–6 years’ experience in financial services or sales leadership.
• Proven leadership, project leadership, and mentoring experience.
• Ability to develop and execute regional business plans and drive accountability.
• Passion for helping people grow their financial well‑being.
• Demonstrates accountability, courage, inclusivity, and high performance.

Responsibilities

• Manage the branch at an acceptable audit level while reviewing and implementing identified business process improvement recommendations.
• Support the team in making smart risk decisions that protect Members and Libro.
• Demonstrate a commitment to innovation and continuous improvement mindset.
• Support staff with developed Individual Sales Plans and coach to activity and results.
• Conduct observations of coaching interactions; provide feedback and role model strong sales and service skills.
• Promote cross-segment cooperation to generate referrals and build full‑service relationships.
• Foster an environment of personal responsibility with staff autonomy.
• Oversee onboarding and ongoing training of direct reports per onboarding plans.
• Collaborate with regional/location teams to implement a business development plan for growth.
• Motivate and guide a proactive team to network in Libro’s target market and build Membership.

Skills

Leadership

Sales leadership

Financial services

Coaching

Strategic planning

Education

Post-secondary degree or diploma

Job description

Career Opportunity

Libro Credit Union is growing!

Join Libro Credit Union as a Branch Manager supporting the Wingham Branch

At Libro Credit Union, every employee and every customer are Members. Everything we do is about strengthening financial well‑being for a better tomorrow.

As a Certified B Corporation, we use business as a force for good. That means:

• Empowering people to live their most fulfilled lives.
• Supporting businesses and communities to thrive.
• Caring for the planet and economic growth through sustainable practices.

Libro invests in our employee's development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well‑being.

We are currently hiring a full-time Branch Manager to support our WinghamBranch. This job posting is for an existing vacancy.

The Branch Manager is accountable for all aspects of personal banking, wealth, and core service delivery within a location of Libro Credit Union as well as being an active member of the Regional Leadership Team. In collaboration with both the regional leadership group and the location team they build and execute clear and actionable business plans. These business plans guide community and business development activities in pursuit of location, regional, and corporate goals.

Branch Managers coach staff to achieve their potential, and monitor location sales activities, growth, expenses, and revenue. Through inspiring and motivating the team to achieve goals and targets, the Branch Manager ensures Member service and Staff experience is exceptional.

The Branch Manager displays leadership within the community. They encourage local community involvement of the team, in alignment with Libro’s pillars.

The Role:

• Manage the branch at an acceptable audit level while reviewing and implementing identified business process improvement recommendations.
• Support the team in making smart risk decisions that protect our Members and Libro.
• Demonstrate a commitment to innovation and continuous improvement mindset.
• Support all staff within the location to have a well-developed Individual Sales Plan. Actively coach to the activity and effectiveness of activity within the plans to ensure high levels of accountability.
• Conduct regular observations of Member/Staff coaching interactions; provide feedback and role model strong sales and service skills to help build staff success.
• Promote strong cross-segment cooperation to generate referrals, collaboration, and build full-service relationships.
• Create and foster an environment that encourages personal responsibility and provides staff appropriate autonomy to make decisions and resolve problems.
• Responsible for the onboarding and ongoing training and development of direct reports by following established onboarding plans to ensure they are fully competent in their roles.
• Work cooperatively with regional and location teams to build and implement a business development plan focused on proactive activity, local initiatives resulting in deeper relationships and growth.
• Motivates and guides a proactive team to network within Libro’s target market and create connections that will build Membership and wallet share.
• Builds reciprocal and mutually beneficial relationships with community partners and centres of influence.

What We’re Looking For:

• Post‑secondary degree or diploma with 4-6 years’ experience within financial services or sales leadership.
• Demonstrated direct leadership experience, project leadership, mentoring/coaching and leading others.
• Ability to contribute effectively to the development of a regional business plan and align teams through execution around the articulated priorities to create action plans and drive accountability.
• A passion for helping people grow their financial well‑being.
• Display Libro’s values of Accountability, Courage, High Performance and Inclusive Mindset.

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

• Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
• Generous vacation time.
• Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.
• Dedicated staff banking specialists to support strengthening your own financial well‑being! Staff accounts and staff rates on products and services.
• We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well‑being for a better tomorrow - we want to hear from you!

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at [e-mail] any time during the recruitment process to let us know what supports you may need to be successful.

Please note the expected salary range for this role is available on the Libro Careers site, where candidatesare required toapply.