Business Analyst II - Performance Management

Intello Technologies Inc.; Calgary, Edmonton, Toronto; Hybrid; CAD 64,000 - 96,000; Full time

Job summary

Join a team at a leading technology solutions provider as a Business Analyst II focused on performance management. You'll leverage your expertise to develop scorecard frameworks, analyze performance metrics, and collaborate with stakeholders to drive business excellence. Enjoy a competitive salary, comprehensive benefits, and the flexibility to work in-office or remotely. Be part of an inclusive culture that values unique contributions.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Generous company matched pension

Career growth and learning opportunities

Qualifications

• 3+ years in performance management or business analysis.
• Experience in designing and implementing scorecard frameworks.
• Knowledge of AI trends in B2B performance management.

Responsibilities

• Develop and maintain scorecard frameworks.
• Lead performance measurement design and implementation.
• Analyze performance trends and provide insights.

Skills

Analytical capabilities

Performance measurement

KPI development

Data visualization

Stakeholder influence

Continuous improvement

Education

Bachelor's degree in business or a related field

Job description

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Business Analyst II - Performance Management

Location:

Vancouver, BC, CA, V6B 0M3 Calgary, AB, CA Edmonton, AB, CA Toronto, ON, CA

Jobs by Category: Operations

Job Function: Planning and Analysis

Status: Full Time

Schedule: Regular

Description

Drive Business Performance Through Strategic Scorecard Management

Join our team at TELUS Health, where we're transforming how our business measures, tracks, and optimizes performance through innovative scorecard solutions. As we continue to evolve our B2B offerings, we're looking for a strategic thinker to join our B2B Strategy Enablement team, focusing specifically on performance management and scorecard optimization.

Working within our Strategy & Enablement (S&E) division on the B2B Performance Management team, you'll collaborate with cross-functional teams to develop and implement comprehensive performance measurement frameworks that drive business value and operational excellence.

Here's the impact you'll make:

As a Business Analyst II in Performance Management, you'll play an important role in designing and implementing strategic scorecard frameworks that align with business objectives. Your expertise in performance metrics, KPI development, and data-driven decision-making will be essential in:

• Developing and maintaining enterprise-wide scorecard frameworks that drive accountability and performance
• Leading the design and implementation of performance measurement systems that align with strategic objectives
• Collaborating with stakeholders to identify key metrics and success indicators
• Analyzing performance trends and providing actionable insights to leadership
• Facilitating performance review sessions and driving continuous improvement initiatives

Qualifications

You are the missing piece of the puzzle

You are likely in a similar performance management or business analysis role today, with many of the following abilities and experience points:

• You bring 3+ years of experience in performance management or business analysis, with a bachelor's degree in business or a related field
• You have demonstrated success in designing and implementing scorecard frameworks for B2B organizations, particularly in Telecommunications & technology, Agriculture & Consumer Goods, or Health sectors
• You are known for your strong analytical capabilities in performance measurement and metrics development, translating complex data into actionable business insights
• You thrive in dynamic environments, adapting quickly to changing business needs and priorities while effectively managing tight deadlines
• You have a talent for creating impactful data visualizations and performance reports that drive metric-based decisions
• You are skilled at influencing stakeholders across multiple levels, even when you have no direct authority
• You regularly stay updated on emerging AI trends and their potential applications in B2B performance management
• You are a champion of continuous improvement, consistently seeking innovative ways to enhance performance management processes

Salary Range: $64,000-$96,000

Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Please note that the compensation shown in the job postingmay be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.