Business Analyst II, OPL

Intact Financial Corporation; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Analyst II to enhance operations and planning. In this dynamic role, you will collaborate with multiple teams to gather requirements, analyze data, and recommend solutions that drive productivity and reduce costs. Your expertise will bridge the gap between technology and business, ensuring seamless communication and effective project delivery. With a hybrid work model, you will enjoy the flexibility of remote work while engaging in meaningful in-person interactions. Join a supportive environment that values your contributions and fosters career growth.

Benefits

Financial rewards program

Employee Share Purchase Plan

Flex pension and benefits package

Flexible work arrangements

Extra days off

Annual wellness account

Access to health resources

Dynamic learning ecosystem

Inclusive employee-led networks

Community Impact program

Qualifications

• Minimum 3 years of experience as a Business Analyst.
• Strong analytical skills and ability to cope with change.

Responsibilities

• Obtain and document requirements from business units.
• Act as an intermediary between IT and business users.

Skills

Analytical Skills

Problem Solving

Time Management

Communication Skills

Bilingualism (French and English)

Education

Bachelor's Degree

Tools

Agile Methodology

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Business Analyst II, Operations and planning, to join our growing team!

What you’ll do here:

• Obtain requirements from business units using techniques such as interview and work sessions.

• Analyze information obtained from various sources, detail the high-level information and provide users with recommendations to their problems.

• Document requirements obtained from the business community using defined templates.

• Act as an intermediary between IT, users and managers from different hierarchical levels.

• Ensure the link between the business units, the technology teams and the support team.

• Facilitate working sessions with experts from different fields.

• Responsible for improving productivity and reducing risks and high costs through effective analysis.

• Identify the need for change to assess and communicate their impact.

• Document and present the user impacts for deliveries in transactional systems.

• Analyze and explain defects in testing or production within transactional systems.

• Be able to understand the impacts of new development elements or defects on users."

What you bring to the table:

• Minimum 3 years of relevant experience as Business Analyst

• Highly developed analytical skills facilitating problem solving.

• Demonstrated ability to cope with change effectively.

• Have initiative and is autonomous.

• Skills for time and priority management.

• Ability to manage multiple files at the same time.

• Good communication skills (oral and written).

• Knowledge of the Agile Methodology (asset).

• Knowledge of the Auto & Home insurance industry (asset).

• No Canadian work experience required however must be eligible to work in Canada.

• Bilingualism (French and English) - Requires regular interaction with colleagues across the country.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.