Business Analyst/Business System Analyst

Collabera; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Collabera is hiring a Business Analyst/Business System Analyst to handle end-to-end business analysis and requirements gathering. The role focuses on collaborating with stakeholders to clarify software feature needs, define strategies, and drive process improvements within a SaaS email technology context.

With a background in business or technology and at least three years as a BA, the candidate will develop solid project plans and communicate across technical and non-technical teams, ensuring

Qualifications

• Bachelor’s degree in business or technology
• 3+ years of experience as a Business Analyst
• Strong Excel and PowerPoint skills

Responsibilities

• All aspects of the business analyst process from end to end (e.g. user requirements, implementation strategy, user training, etc.)
• Work with stakeholders to clarify and define software feature requirements
• Develop effective and efficient solutions by researching/analyzing issues, defining opportunities for business process improvements and making recommendations within assigned area of responsibility
• Develop and manage comprehensive project plans
• Act as a resource in the exchange of technical information with project teams, the business and outside vendors
• Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution
• Act as a resource in business analysis and design to colleagues, business partners and clients and encourage business analysis awareness

Skills

Requirements gathering

Project management

Analytical thinking

Communication skills

Interpersonal skills

Excel

PowerPoint

Business analysis

SaaS email technology

Email flow understanding

Education

Bachelor's degree in Business/Technology

Tools

Excel

PowerPoint

Job description

Business Analyst/Business System Analyst

• Full-time

About Collabera:
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations.
Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.

• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers

Collabera was ranked:

• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Responsibilities

• All aspects of the business analyst process from end to end (e.g. user requirements, implementation strategy, user training, etc.)
• Work with stakeholders to clarify and define software feature requirements
• Develop effective and efficient solutions by researching/analyzing issues, defining opportunities for business process improvements and making recommendations within assigned area of responsibility
• Develop and manage comprehensive project plans
• Act as a resource in the exchange of technical information with project teams, the business and outside vendors
• Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution
• Act as a resource in business analysis and design to colleagues, business partners and clients and encourage business analysis awareness

Job Qualifications

Education

Business or Technology related Bachelor’s degree or equivalent education and experience

Mandatory Skills / Experience

• Good understanding of technology, specifically email flow and SaaS technologies
• Demonstrated project management skills
• Requirements gathering / strong research skills and able to distill information down into a consumable form
• Ability to perform analyses and synthesize information and make recommendations
• Ability to collaborate between and with technical and non-technical departments
• Minimum three years of work experience as a Business Analyst
• Strong interpersonal skills
• Possess good critical thinking skills and initiative to investigate and resolve issues with minimal supervision
• Excellent written and verbal communication skills
• Excellent analytical and problem solving skills
• Strong expertise in Excel and PowerPoint

Knowledgeable in IT specially in Email technology such as email encryption and. SAAS

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