Business Analyst 0148-2713

Foilcon; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Project Manager for a hybrid role focused on I&IT Program Management Office responsibilities. This role involves governance, project reporting, and budget management while promoting operational excellence through PMO frameworks. The ideal candidate will have significant project management experience, holding relevant certifications like CPA and PMP, and excel in collaboration and change management.

Qualifications

• 6+ years' experience in Project and/or Change Management, preferably in IT.
• CPA, CA, or CMA certification required.
• Experience in facilitation and stakeholder management.

Responsibilities

• Responsible for project governance, controls, and progress reporting.
• Leads analysis of PMO functions and tools for continuous improvement.
• Assists in managing budgets and aligning with financial plans.

Skills

Leadership

Communication

Collaboration

Change Management

Risk Management

Analytical Skills

Education

Degree or diploma in Business Administration or Information Systems

Tools

PowerBI

PowerApps

Visio

MS tools

Job description

HM Note: This hybrid contract role is two (2) days in office. Candidates' resumes must include first and last name.

Description

Delivers in a multi-disciplined matrix team accountable for services within the I&IT Program Management Office, aimed at managing and measuring the effectiveness of I&IT as a business. Reporting to the Senior Manager of I&IT PMO, this role is responsible for project governance, controls and progress reporting, risk & compliance reporting, change management, strategic communications, financial tracking & reporting, and the development and optimization of PMO processes, methodologies, and templates.

KEY CONTRIBUTIONS

Functional/Technical

• Promotes the implementation and governance of PMO frameworks, policies, processes, and software/tools through development of action plans, communication strategies, change management, performance measurement, and tracking/reporting.
• Leads analysis of PMO functions, processes, and tools to ensure continuous improvement and incorporation of stakeholder feedback.
• Defines, documents, reports on, and evolves KPIs to measure and monitor the I&IT business unit.
• Supports development and monitors progress of the PMO's operating plan.
• Participates in enterprise reporting, including monthly project reports to SMT, and tracks actions and commitments.
• Prepares and maintains KPI and financial records related to project delivery and business benefits realization.
• Analyzes I&IT headcount and vacancy reporting, reconciling discrepancies.
• Tracks procurement activities and supports procurement project initiation.
• Monitors staff augmentation programs, coordinating hiring and onboarding requests.
• Manages staff augmentation reporting to ensure quality and consistency for executive review.
• Leads tools like the PMO Project Status Tracker, Enterprise Risk, and Project Level Risk Register, ensuring efficiency, accuracy, and training.

Customer/Stakeholder

• Supports strategic communications, ensuring alignment with enterprise standards, including presentations at various forums.
• Partners with stakeholders to gather data for evidence-informed decision making.
• Builds strong relationships across I&IT and Metrolinx to manage reporting needs.

Operational Excellence

• Maintains operational excellence by promoting best practices in project controls, communication, KPIs, and portfolio management.
• Identifies opportunities for process and workflow improvements.
• Encourages innovation while ensuring operational stability.
• Researches and updates procedures and guidelines for efficiency.

Performance Reporting

• Develops and reports on KPIs for products and services, consolidates and analyzes performance data.
• Supports the development of dashboards, scorecards, and ad hoc reports.
• Tracks and reports audit findings, ensuring progress on gaps.
• Provides project oversight, ensuring process consistency and risk management.
• Tracks project portfolio status and reporting compliance.

Financial Stewardship

• Assists in managing budgets, aligning with I&IT financial plans, and tracking benefits.
• Supports capital funding submissions and monitors investment timing.

People Leadership

• Supports operational rollout, including training and change management.
• Develops project plans and reports for team functions.
• Works effectively with technical and non-technical teams.
• Acts as a PMO champion, leading initiatives and promoting transparency.
• Participates in communication of status, risks, and issues.
• Provides leadership and coaching to team members.
• Promotes Metrolinx values, especially in handling sensitive information.

Education

• Degree or diploma in Business Administration, Information Systems, or related discipline, or equivalent experience.

Experience

• Minimum six (6) years in Project Management, Change Management, or related fields, preferably in IT planning.
• Experience in facilitation, conflict resolution, influencing, and stakeholder management.

Certifications or Designations

• Six Sigma is an asset.
• CPA, CA, or CMA is required.
• Project Management Professional (PMP) or PRINCE2 is an asset.
• Agile certifications, ITIL Foundations, and PROSCI are assets.

Technical Competencies

• Advisory experience with senior leadership and support for initiatives.
• Understanding of financial processes and concepts.
• Experience assessing benefits, costs, and risks.
• Participation in budget development and management.
• Knowledge of project management principles, including budget and schedule controls.
• Skills in collaboration, negotiation, and partnership building.
• Proficiency with PowerBI, PowerApps, Visio, and MS tools.
• Strong communication skills for documentation and presentations.

Must Haves

• 6+ years' experience in Project and/or Change Management, preferably in IT.
• CPA, CA, or CMA certification.