Business Analyst

Socket.dev; Richmond; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Paid vacation days

Sick days

Comprehensive health benefits

RRSP program

Professional development fund

Job-related training reimbursement

Flexible hours

Employee referral program

Parking and transit access

Office leisure areas and events

Job summary

Norsat International Inc. seeks a Business Analyst to support Shopify-based ecommerce, marketing tech, and data-driven decisions. You will enhance the Shopify storefronts, implement custom features, and optimize performance while collaborating with marketing, product, and operations teams.

The role emphasizes data analysis using ERP/CRM data and Power BI dashboards, along with content creation using AI tools and Adobe Creative Suite. On-site in Canada with relocation supported where applicable.

Qualifications

• 1–3 years in web management, digital marketing, or eCommerce operations.
• Portfolio share in your cover letter.
• Proficiency in HTML, CSS, JavaScript, Liquid.
• Experience with Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) is an asset.
• Detail-oriented with ability to work in fast-paced environments.
• Proficient in Microsoft Office (PowerPoint preferred).
• Strong Shopify knowledge is a bonus.

Responsibilities

• Develop, customize, and maintain Shopify storefronts, templates, and landing pages.
• Build custom functionality with Shopify Liquid, HTML, CSS, JavaScript, and apps.
• Optimize site performance, accessibility, and SEO; monitor analytics.
• Collaborate with marketing, product, and tech teams on web projects.
• Analyze ERP/CRM data to support marketing decisions; create Power BI dashboards.
• Manage product data, pricing, and catalog in business systems.
• Create marketing content using AI tools and edit with Adobe Creative Suite.

Skills

Detail-oriented

Fast-paced environment

Portfolio presentation

Tools

Shopify Liquid

HTML

CSS

JavaScript

Adobe Creative Suite

Power BI

Job description

About Us:

Norsat International Inc., founded in 1977, is a leading provider of innovative communication solutions that enable the transmission of data, audio, and video for remote and challenging applications. Norsat’s products and services include customizable satellite components, portable satellite systems, maritime solutions, and network solutions. The company’s products and services are used extensively by telecommunications services providers, emergency services and homeland security agencies, military organizations, health care providers, news organizations, and Fortune 1000 companies.

Why Join Norsat International Inc.?

We have an innovative and outstanding team of industry professionals who drive our ongoing success at Norsat International Inc. We strive to offer a supportive, inclusive and nurturing environment that helps our employees expand their careers and reach their highest potential.

Summary:

We are seeking a Business Analyst to support the development, customization, and maintenance of our Shopify-based eCommerce platform. The successful candidate will work closely with marketing, product, and business teams to enhance website functionality, improve user experience, optimize site performance, and support ongoing digital initiatives. This role is ideal for someone with experience in Shopify development, front-end web technologies, and eCommerce operations.

Shopify Development & Website Management (60%)

• Develop, customize, and maintain Shopify storefronts, themes, templates, and landing pages.
• Build and support custom functionality using Shopify Liquid, HTML, CSS, JavaScript, and third-party applications.
• Monitor and optimize website performance, responsiveness, accessibility, and SEO best practices.
• Collaborate with internal teams and external partners on website-related projects and initiatives.

Marketing Systems & Data Support (25%)

• Analyze ERP and CRM data to support business and marketing decisions.
• Develop marketing dashboards and KPI reports using Power BI.
• Maintain product information, pricing, and related data within business systems.
• Support cross-functional projects involving eCommerce and digital business operations.

Digital Content & Design Support (15%)

• Utilize AI-powered tools to generate marketing content such as images, videos and graphic.
• Perform basic image and video editing using Adobe Creative Suite applications.

What You'll Bring

• 1–3 years of experience in web management, digital marketing, or eCommerce operations
• Previous experience in website design and have a portfolio to share in your cover letter
• Proficiency in HTML, CSS, JavaScript, Liquid
• Experience with Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) is an asset
• Detail-oriented with ability to work in fast-paced environments
• Proficient in Microsoft Office (PowerPoint preferred)
• Strong Shopify knowledge is a bonus

What We Offer:

• Paid vacation days;
• 5 paid sickdays;
• 100% paid by employer comprehensive health benefits package including medical, dental, life & more (coverage varies);
• RRSP program;
• Up to an annual maximum of $2,000 per year professional development fund for designations and accreditations;
• 100% reimbursed for job-related training;
• Ongoing training available;
• Flexible hours of work based on position;
• Employee Referral Program;
• Employee Award Program;
• Plenty of on-site and street parking & a bus stop right in front of the office (bus 405, 410, 416);
• Leisure areas in the office: employees are encouraged to have some fun! (i.e., Bring your pet to work + Free weekly badminton nights);
• Employee events & initiatives: company BBQs, field trips, annual summer event, free snacks events, lunchroom has free flow of coffees & teas.

Please note that benefits may vary by location and employment status.

This is an on-site position, so relocation will be required. Remote work is not supported at this time.

Applicants must be legally entitled to work in Canada, you must be a Canadian Citizen, a Permanent Resident, or a foreign national holding a valid Work Permit or specific authorization like a study permit with off-campus work permission, a temporary resident permit, or be part of special programs. Unfortunately, we are unable to assist in work authorization.