Business Analyst

Tamanna Technology; Quebec; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading technology company is seeking a skilled Business Analyst to support enhancements and updates to CRA digital portals. The role involves gathering requirements, ensuring compliance with regulations, and working in a hybrid model. Candidates should have substantial experience in project-driven environments, strong communication skills, and familiarity with tools like JIRA and Confluence. This position offers an exciting opportunity to contribute to improving user experiences within government portals.

Qualifications

• 5+ years of experience as a Business Analyst in technology environments.
• Strong understanding of CRA regulations and digital government portals.
• Experience with Agile/Scrum methodology.

Responsibilities

• Gather, document, and analyze business and functional requirements.
• Act as a liaison between business stakeholders and IT teams.
• Conduct impact assessments and gap analyses for portal changes.

Skills

Communication

Regulatory Compliance

Requirements Gathering

Analytical Thinking

Agile Methodology

Tools

JIRA

Confluence

Visio

MS Office Suite

Job description

We are seeking a skilled Business Analyst (BA) to support ongoing enhancements and regulatory updates related to the (CRA) digital portals. This role involves working closely with business and technical teams to assess and implement changes required to maintain compliance, improve user experience, and streamline portal functionalities.

Key Responsibilities :

• Gather, document, and analyze business and functional requirements related to CRA portal changes.
• Act as a liaison between business stakeholders and IT teams to translate requirements into technical specifications.
• Conduct impact assessments and gap analyses for proposed changes to the CRA portal and related systems.
• Facilitate workshops, interviews, and meetings with internal teams, CRA representatives, and external vendors as needed.
• Prepare business cases, user stories, and process flows to support solution design and development.
• Collaborate with QA and development teams during testing phases; ensure user acceptance testing (UAT) meets business expectations.
• Maintain documentation related to change management, process improvement, and portal configurations.
• Ensure compliance with CRA regulatory guidelines and coordinate timely delivery of portal updates.

Qualifications :

• 5+ years of experience as a Business Analyst in a technology-driven environment.
• Strong understanding of CRA regulations, tax reporting , or digital government portals is a must.
• Experience with portal development or support , ideally within financial institutions or government projects.
• Excellent written and verbal communication skills to convey complex information to both technical and non-technical audiences.
• Proficiency in tools such as JIRA, Confluence, Visio , and MS Office Suite .
• Experience with Agile / Scrum methodology.
• Knowledge of API integrations , document management systems , or security / compliance frameworks is a plus.

Work Arrangement :

• Hybrid work model : 3 days onsite in downtown Toronto , 2 days remote.
• Standard business hours; occasional extended hours may be required to meet project deadlines.