Bursar

EKU Master of Public Administration Program; Richmond; On-site; CAD 107,000 - 157,000; Full time

Job summary

Eastern Kentucky University is seeking a Bursar who will lead the Student Accounts/Bursar’s Office, overseeing billing, collections, and financial aid disbursements. The role focuses on accuracy, compliance, and strong internal controls while supporting student services and campus operations.

The ideal candidate will have a Bachelor degree and at least five years of related experience, with progressive leadership in higher education billing and collections.

Qualifications

• Bachelor degree required.
• 5 years of related work experience required.

Responsibilities

• Provide leadership and direction for the Student Accounts/Bursar’s Office, supervising staff and coordinating with Financial Aid, Registrar, Housing, and Finance to ensure integrity of student financial records.
• Manage all aspects of student billing, tuition and fee assessment, payment processing, and account reconciliation; oversee disbursement of financial aid and refunds in compliance with requirements.
• Serve as institutional authority on student account policies, regulations, and guide stakeholders to resolve complex billing issues; develop and maintain policies and procedures.
• Prepare, analyze, and present financial and operational reports to support planning, audit readiness, and compliance; oversee system operations for student billing and financial software.
• Participate in committees and initiatives to enhance student financial experience and drive continuous improvement.

Education

Bachelor degree

Tools

Banner

Transact

Job description

Hours Per Week

• 497412
• Richmond Campus
• Financial Positions
• Fulltime Staff
  

Title: Bursar
Position Type: Fulltime Staff
Search Type: External - minimum 7 days
Department: 68R000 - University Business Services
Division: 4R0000 - Financial Affairs
Position Location: Richmond Campus
Driver Classification: Non-Driver
FLSA: Exempt
Schedule Type: Full Time (37.5 hrs per week or more)
Hours Per Week
Additional Schedule Details:
Posted Salary Grade: Exempt - G27
Retirement: KTRS
Contact Person
Job Summary/Basic Functions
The Bursar provides strategic leadership and oversight for the institution’s student accounts, cashiering, collection, billing, and operations, ensuring the accuracy, integrity, and efficiency of all tuition, fee, and related financial transactions. This position plays a vital role in supporting the University’s administrative and student service functions through the timely and accurate billing, collection, and reconciliation of student accounts.
The Bursar is responsible for managing tuition and fee assessments, approving account adjustments, processing student refunds, and overseeing the receipt and disbursement of institutional and financial aid funds. The incumbent ensures compliance with all applicable federal, state, and institutional regulations, including reporting and audit requirements, and maintains robust internal controls to safeguard institutional assets.
As the institutional expert on student account policies and procedures, the Bursar provides guidance to students, families, and campus stakeholders. This position collaborates closely with offices such as Financial Aid, Registrar, and Finance to resolve complex account issues, enhance business processes, and promote a positive student experience.
The Bursar also supervises departmental staff, manages the operation and maintenance of student financial systems, and prepares reports to support financial planning and decision-making. The successful candidate will demonstrate strong leadership, a commitment to customer service, and the ability to implement process improvements that strengthen the institution’s administrative and financial operations.
Minimum Qualifications
Education: Bachelor degree required. Accounting, Finance, or related field of study preferred.
Experience: 5 years of related work experience is required.
Progressive management and leadership experience in higher education billing & collections preferred.
Licensure & Certifications
Preferred Qualifications:
Job Duties

• 30% - Provide leadership and direction for the Student Accounts/Bursar’s Office, including supervision, training, and evaluation of departmental staff. Collaborate with Financial Aid, Registrar, Housing, Finance, and other administrative offices to ensure the integrity of student financial records and coordinated service deliver - (Essential)
• 20% - Manage all aspects of student billing, tuition and fee assessment, payment processing, and account reconciliation to ensure timely and accurate financial transactions. Oversee the disbursement of financial aid and refunds in compliance with institutional and regulatory requirements. - (Essential)
• 20% - Serve as the institutional authority on student account policies, federal and state regulations, and guide students, families, and internal stakeholders to resolve complex billing and payment issues. Develop, implement, and maintain policies and procedures governing student accounts, collections, and cash management to ensure efficiency, accuracy, and strong internal control - (Essential)
• 20% - Prepare, analyze, and present financial and operational reports to support institutional planning, audit readiness, and compliance with federal and state regulations. Oversee system operations for student billing and financial software (e.g., Banner, Transact, etc), ensuring data accuracy and process efficiency. - (Essential)
• 10% - Participate in institutional committees and initiatives to enhance the student financial experience and improve administrative operations. Lead and support initiatives focused on continuous improvement, customer service excellence, and professional development within the department - (Essential)

Sponsorship: {GenericListType_sponsorship}
Funding Source: Institutional
Open Until Filled: Yes
Special Instructions
EEO Statement Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.
Background Check Statement Offers of employment are contingent upon a satisfactory background check.