Building Operator

OMERS / Oxford Properties Group; Newmarket; Hybrid; CAD 36,000 - 44,000; Full time

Benefits offered by this job

Group benefits

Retirement plans

Job summary

OMERS / Oxford Properties Group is seeking a Building Operator to monitor and adjust building equipment at Upper Canada Mall for maximum efficiency. A customer‑service mindset ensures tenant requests are completed promptly and professionally.

The role requires BES Certification Class I and extensive knowledge of HVAC, plumbing, electrical, BAS and Life Safety Systems in a Class A office/retail complex. Lifting 25 lb and ladder access are expected.

Qualifications

• 3–5 years of technical and mechanical building operations experience in a high‑rise office tower or retail complex.
• BES Certification Class I is required.
• Extensive knowledge of HVAC, plumbing, electrical, BAS, FAS and Life Safety Systems.

Responsibilities

• Monitor day‑to‑day operations and repairs of HVAC equipment and life safety systems.
• Perform regular water treatment, tests, and chemical additions as needed.
• Conduct preventative maintenance on building and HVAC equipment; minor plumbing repairs.
• Respond promptly to tenant requests and coordinate with service providers.
• Review contracted work for safety and building standards compliance.
• Develop energy priorities aligning with sustainability goals and daily energy management.

Skills

HVAC operations

BAS and Life Safety Systems

Electrical & Plumbing knowledge

Communication

Safety and compliance

Education

BES Certification Class I

Job description

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best. We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don’t just work anywhere — come build tomorrow together with us.

Job Summary

We are looking for a highly motivated Building Operator to join our Operations team at Upper Canada Mall. In this role, the incumbent will be responsible for monitoring and adjusting building equipment to ensure maximum efficiency. With a customer service focused mindset, you will also ensure all tenant and operation teams’ requests are completed in a timely manner.

Key Responsibilities

• Monitoring the day-to-day operations/repairs of the complex’s HVAC equipment (including pumps, motors, fans, Variable speed drives, compressors, etc.), Life Safety systems, building automation systems and lighting systems
• Water treatment program, regular water tests and addition of chemicals
• Preventative maintenance on all building and HVAC equipment including small plumbing repairs and drain clearing
• Timely responses/resolutions of all tenant requests logged through 310-MAXX, and ensuring there is on-going communication with tenants regarding any mechanical/HVAC issues
• Liaising with service providers and contractors
• Reviewing and monitoring contracted work to ensure everything is being performed in safe manner, as well as compliant with building standards
• Developing energy priorities for building systems to keep in line with Oxford’s sustainability practices and objectives, including daily energy management of HVAC and lighting systems
• General maintenance and other duties as requested

Required Skills & Experience

• A minimum of 3-5 years of technical and mechanical building operations experience in a high-rise office tower or retail shopping centre
• Building Environmental Systems (BES) Certification Class I is required
• Extensive knowledge and experience operating HVAC equipment, plumbing, electrical, BAS, FAS and Life Safety Systems in a Class A office/retail complex
• Must be able to lift 25lb
• Must be able to climb and safely use ladders

Preferred Skills & Experience

• BOMI, SMT or SMA is preferred
• Skills in blueprint reading, as applied to technical areas
• Exceptional skills in communication, organization, customer service, interpersonal and time management
• Able to work with minimal supervision
• Able to work 8-hour work shifts with rotating weekend availability

This posting is for an existing vacancy. The expected hourly rate for this position is $26.00 to $32.00 per hour. You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate. Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience.

This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

We're committed to: We are passionate about inclusion and advocate for I&D across our network of employees, members and partners We are proud of our commitment to developing a best in class approach to complete wellness for our employees and members We invest in our people, providing them with opportunities so they can develop and grow