Building Manager

FirstService Residential Canada; Richmond; On-site; CAD 48,000 - 52,000; Full time

Benefits offered by this job

Employer paid health & dental

paid time off benefits

access to our Employee Assistance Plan

Tuition Reimbursement Program

Job summary

FirstService Residential Canada is seeking a Building Manager to run daily operations of a residential property in Richmond. You will perform inspections, coordinate trades, manage bookings, and uphold Strata bylaws to ensure a high-quality living experience for tenants.

The ideal candidate has at least one year of building management experience, strong English communication, and solid computer skills. Mandarin/Cantonese is a plus; we offer health and dental, paid time off, and development

Qualifications

• Minimum 1 year of Building Manager experience in residential strata or commercial setting.
• Excellent written and spoken English; clear communication with residents and staff.
• Strong customer service and communication skills.
• Experience with building and mechanical systems; basic handyperson skills.
• Proficient with Microsoft Office and standard office tools.
• Bilingual Mandarin/Cantonese is an asset.

Responsibilities

• Perform daily property inspections and minor maintenance.
• Schedule and oversee trades and contractors to ensure timely completion.
• Manage social room bookings, records, and access control.
• Report issues to Strata Property Manager and Strata Council.
• Respond to resident queries and coordinate move-ins/outs.
• Respond to emergencies and execute protocols.
• Conduct monthly security inspections and procedures.
• Collaborate with on-site team and Strata Council for smooth operations.

Skills

Building Manager Exp

English Proficiency

Customer Service

Building Systems

Computer Skills

New Development

Mandarin/Cantonese

Job description

About FirstService Residential

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Description

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview

As a Building Manager, you will be responsible for the day-to-day operation of the building to ensure an excellent living experience for tenants. The ideal candidate will possess the ability to think quickly on their feet, have excellent task and time management, problem solve and create great relationships and a sense of community within the property.

Key Responsibilities

• Perform daily inspections of the property (interior/exterior), and complete minor maintenance such as power washing and building repairs
• Schedule, meet, and oversee trades and other contractors in the building, ensuring projects are completed in a proper and timely manner
• Conduct administrative and clerical functions such as managing social room bookings; maintaining records, directories and manuals; distributing and controlling entry fobs; collecting/recording parking and other fees, post notices and enforce Strata bylaws and rules
• Report building issues and incidents in writing to Strata Property Manager and Strata Council
• Respond to residents' queries & requests promptly and professionally and sched resident move-ins/outs
• Respond to emergencies, assist first responders and execute emergency protocol as needed
• Perform monthly security inspections & procedures (generators, fire alarm, others) as required
• Work closely with and assist the Strata Property Manager, the on-site cleaning and front desk team, and Strata Council to ensure a smooth building operation

Shifts Available

Full-Time Monday to Friday 8am to 4pm

Location

Richmond

Skills And Qualifications

• At least one year of Building Manager experience in residential strata or commercial setting is required
• Excellent written and oral command of the English language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.
• Strong customer service and communication skills, verbally and in writing with residents, clients and support staff
• Experience with maintaining building and mechanical systems, and basic handyperson skills are strong assets
• Possess solid computer skills (Microsoft Office, internet, e-mail and messaging/text proficiency)
• Experience with new development is an asset.
• Mandarin/Cantonese speaking will be an asset

Physical Requirements

• Ability to patrol the property including stairs, hallways, interior, and exterior
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)
• Ability to lift 50 pounds
• Ability to use standard building equipment (vacuum, climb a ladder, mob, handyperson tools for minor maintenance, power washer, leaf blower, etc.)

What We Offer

• employer paid health & dental
• paid time off benefits
• access to our Employee Assistance Plan
• Tuition Reimbursement Program

Compensation

$35 - $38 per hour

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

IN2018

Automated Employment Decision Tool (AEDT) Usage

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Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

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