Building Operations Manager

FirstService Residential Canada; Oakville; On-site; CAD 55,000 - 68,000; Full time

Job summary

FirstService Residential is seeking a Senior Superintendent/Building Operations Manager for an upscale condominium in Oakville, ON. Monday to Friday, 8:00am to 4:00pm, with site responsibilities and resident interactions.

You will oversee a clean, safe environment, manage mechanical rooms, respond to emergencies, and enforce condo rules while coordinating with the Property Manager. 5+ years condo experience and BAS/HVAC knowledge are required.

Qualifications

• 5+ years of condo building operations experience.
• Knowledge of BAS and building machinery (boilers, chillers, pool).
• Excellent resident service and communication skills.
• Knowledge of maintenance schedules and systems (sprinklers, boilers, HVAC, fire panel).
• Proficient in email and emergency procedures.
• Fluent in English, strong writing skills.
• Ability to follow instructions and maintain records.
• Energetic and adaptable to changing priorities.

Responsibilities

• Maintain a clean, safe, healthy environment.
• Report deficiencies and maintenance needs to Property Manager.
• Respond to emergencies and interact with contractors and residents.
• Inspect mechanical rooms and manage waste.
• Familiarize with every room in the building.
• Paint and touch up where needed.
• Follow and improve procedures; follow up on requests.
• Perform small repairs in common areas.
• Conduct ongoing preventive maintenance.
• Enforce condominium rules and regulations.
• Provide recommendations to solve and improve situations.
• Attend daily meetings with manager.
• Create/read logs and keep records.
• Perform other duties as assigned.

Skills

Condominium knowledge

Customer service

BAS knowledge

HVAC systems

Emergency procedures

English writing

Follow instructions

Responsibility

Positive attitude

Job description

Description

We are looking for a highly motivated Senior Superintendent/Building Operations Manager for one of our upscale condominiums.

Shift Schedule: Monday to Friday, 8:00am to 4:00pm

Site Location: Oakville, ON

Compensation: $65,000 / year

Your Responsibilities

• Responsible for maintaining a clean, safe, healthy environment
• Responsible for reporting all deficiencies, maintenance requirements, vandalism and care taking supply inventory to the Property Manager as required
• Respond to any emergencies, interact with contractors and building residents.
• Perform check of mechanical room and handle garbage
• Get familiar with every single room in the building
• Ability to paint and do touch ups
• Follow and improve procedures, follow up on requests
• Ability to perform small repair in the common areas
• Perform ongoing prevention maintenance
• Enforce rules and regulations of the Condominium
• Give recommendations to solve and improve a situation
• Daily meeting with manager
• Create/improve reading log – keep records
• Other duties as assigned

Skills And Qualifications

• 5+ years experience with condominiums preferred - The applicant must have knowledge of BAS; also building machinery / equipment (boilers, chillers, pool, etc.)
• Strong customer service experience with residents is essential
• Knowledgeable of maintenance schedules - Proficient with: sprinkler room (dry and wet system), boiler room (electrical and gas), HVAC (glycol system, chiller system), generator room, elevator room, pool room, main electrical room, fire panel, makeup air units, sump pumps, booster, pumps, irrigation system, compactor room, circulation pumps
• Proficiency with email use - Must familiar with emergency procedures (fire and water leaks)
• Excellent interpersonal, phone and customer service skills - Proficient English speaking and writing skills
• Ability to follow instructions
• Sense of responsibility is a must
• Highly energetic and able to respond to changing priorities in a positive manner

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing or walking applied for extended periods of time. Working conditions generally entail eight (8) hour shifts, but may be subject to alteration. Mental and physical stress may be incurred. Some jobs require an employee to be exposed to unpleasant and noxious fumes and odors. Some jobs require an employee to hazardous work environments. Some jobs require an employee to work where there is a significant change of injury.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.