Brokerage Representative I - Remote

United Parcel Service, Inc.; Montreal; Teletrabalho; CAD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits after three months

Overtime

Weekly pay/Direct deposit

Employee discounts

Paid training

Pension plan

Onsite parking (if applicable)

Advancement opportunities

Resumo da oferta

United Parcel Service, Inc. is hiring for a Customs Specialist responsible for processing customs clearance and related brokerage tasks from a remote location in Canada. The role requires fluency in French and English and experience as a customs broker.

Work hours are 8:30 AM to 5:00 PM, Monday through Friday, with a 40-hour week and full-time permanent employment. Benefits include health coverage and opportunities for advancement within UPS.

Qualificações

• Proficiency in French and English (written and spoken).
• At least 6 months of experience as a Customs Broker or similar role.
• CCS certification preferred or equivalent credentials.

Responsabilidades

• Process customs clearance (release) and declarations for shipments in CCBS system.
• Gather and send required documentation to government authorities.
• Validate data, collect supporting information, and maintain accurate records.

Conhecimentos

French

English

Data entry

Formação académica

Bachelor's degree or international equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position is responsible of process the customs clearance (release) and/or confirm declarations for non-complex to complex shipments guided by the CCBS system and personal skills. This role requires the handling of delivery service and/or import permits requests if required and/or gathering and sending proper documentation to the government. This position assesses all fees for the importation of international packages and performs general brokerage tasks.

Job Details

Job Type: Full-Time / Permanent

Workdays: Monday to Friday (must be able to work 5 days of the week)

Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)

Work Location: Remote (based in Canada)

Wage Salary: $18.25 per hour

Key Responsibilities and Duties

• Perform data entry activities, including opening customer files, validating information, processing credit requests, and supporting invoicing activities.
• Collect and verify supporting information and documentation from customers, drivers, customs authorities, and internal offices as required.
• Identify and elevate discrepancies in customer profiles and records to ensure data accuracy and compliance.
• Respond to standard inquiries and requests from customers, drivers, customs authorities, and internal stakeholders in a timely and professional manner.
• Collaborate effectively with customers, UPS Supply Chain Solutions employees, carriers, inbound agents, and other stakeholders to support daily operational activities.
• Maintain accurate records and support operational processes while ensuring adherence to company policies and service standards.

Requirements

• Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)
• Plus 6 months of experience working as Customs Broker - Required
• Customs Specialist ‘’CCS’’ certification - Preferred
• Intermediate computer skills: Microsoft Office
• Basic knowledge of customs operations, laws and regulations, and other government departments
• Accurate data entry skills
• Excellent verbal and written communication skills
• Bachelor's degree or International equivalent - Preferred

Expenses/Working Conditions

Adhere to the company’s Appearance Guidelines.

Compensation and Benefits

• Vision, health, and dental benefits after three months of service
• Overtime
• Weekly Pay/ Direct Deposit- Every Friday
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training
• Pension Plan
• Free Onsite Parking
• Opportunity for advancement within a Fortune 50 Company

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.